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I just updated my Mac OS to ventura, opened photoshop and tried to keep my workflow... but when I try to Save for web an error message appears "Could not complete this operation. A write permissions error has ocurred". I already reset photoshop preferences, increased memory usage on photoshop preferences, restarted my mac and looked at community threads, but I do not use or have installed Dropbox.
I also tried to Save for web on my google drive, same error.
Hi Cory
Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I
Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.
To answer your question, I am using PS Desktop 25.1.0.
Regards
Jon
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Go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.
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Thank you Cory, but the error persists. I gave full disk access to photoshop and still can't save for web... The problem occurs just on save for web in photoshop. All adobe software and even other savings in photoshop are working normally.
Do you have any other hint?
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Thank you for the update @marcelov29722114 you mentioned that you reset your prefs, but did you do a clean remove/recreate?
Let's make sure we're in a default state and there are no stale settings somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
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Hi!
I have the exact same issue as Marcelo. Nothing seems to work.
Adobe Photoshop Version: 24.7.0 20230719.r.643 efe3886 arm64 Number of Launches: 4 Operating System: Mac OS 13.5.0 System architecture: Apple M2, HybridCPU(4:4) Physical processor count: 8 Built-in memory: 24576 MB Free memory: 13513 MB Memory available to Photoshop: 21669 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credential Helper Version: 0.5.3 Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M2
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 17,179 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=956, right=1470 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=21933647 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 arm64
[170 ms]
Start sniffer 2023-08-08 11:57:08
# Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 arm64
sniffer -baseTimeMS=21933647 -comment=Photoshop Version: Adobe Photoshop 24.7.0 20230719.r.643 efe3886 arm64
{10 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,470, 956)
Dimensions: (2,940 1,912)
Physical size: (290.568 188.968)
Pixel size: (0.0988327 0.0988327)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M2 index=0)
# devices: 1
Device 0
Name: Apple M2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 17,179 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,179 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{105 ms}
{105 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,470, 956)
Dimensions: (2,940 1,912)
Physical size: (290.568 188.968)
Pixel size: (0.0988327 0.0988327)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)
# devices: 1
Device 0
Name: Apple M2
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 16,384 MB
VRAM: 16,384 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83.1)
Device version: 2.1 (2.1 Metal - 83.1)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 3
End platform OpenGL
{112 ms}
{112 ms}
Start platform OpenCL
# displays: 0
# devices: 1
Device 0
Name: Apple M2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,179 MB
VRAM: 17,179 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jun 23 2023 20:24:12))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,814 GB / s
Compute score: 9,149.37
Device name string: Apple M2
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{169 ms}
Exit code kExitNormal
End sniffer 2023-08-08 11:57:08
[kStatusNormal, kExitNormal]
[170 ms]
Finish RunAllAPIs
[992 ms]
Start GetSnifferResult
[992 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90960007138109338551 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 460,4G, 214,3G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.a8d475349 79.a8d475349 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 12.3.0.202306101359_a08c93e boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.1 79.27b150cfb6. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.4.0 79.8b163e26 boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.27b150cfb6. AdobeXMPFiles.framework AdobeXMPFiles 79.a8d475349 79.a8d475349 AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.1.0 79.27b150cfb6. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 49d0f7fa dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.a8d475349 79.a8d475349 AdobeJP2K.framework AdobeJP2K 4.0.0 79.6dcde51 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.8567dec. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.27b150cfb6. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.3.0 79.27b150cfb6. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52792 79.fb3b9dfa dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-7.1.0-11-16f02e5 UPIC 2.6.0 Required plugins: Accented Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.7.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.7 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.7 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.7 © 2023-2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.7, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.7 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.7.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.7.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.7.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.7 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.7 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.7 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.7.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.7, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.7 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.7 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.7.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.7 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.7.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.7.0.42 - from the file "Required Folder" CDO: 1.141.0
CmdN: 1.18.8
CDP: 1.165.0
Projects: 1.7.0 Loaded at: 61 ms - launch time impact: 95 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 1618 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 62 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 62 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder" Loaded at: 2170 ms - launch time impact: 0 ms Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 1618 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.29.13.0 - from the file "Required Folder" Loaded at: 1618 ms - launch time impact: 0 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 1619 ms - launch time impact: 0 ms Photoshop In App Messaging (Loaded) 4.2.1.0 - from the file "Required Folder" Loaded at: 1619 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1564 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1564 ms - launch time impact: 0 ms Discover Panel (Loaded) 2306.76.0.24 - from the file "Required Folder" Loaded at: 1620 ms - launch time impact: 7 ms Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 25 Installed TWAIN devices: NONE
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@marcelov29722114 do you have Dropbox installed and syncing?
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Hi Cory
I have had the same problem for a few months. I have given all the access and permissions that have been suggested, I hav uninstalled Dropbox, I've reset the preferences as you have suggested below. None of these actions have remedied the problem. I would also appreciate some help.
iOS Sonoma 14.0
PS 25.0.0
Regards
Jon
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@jonathanc13249985 are you having this issue with Ps on the web? The OP was about web back in June and we want to make sure you are having the same issue?
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@jonathanc13249985 does the error come up after you hit save or immediately when you go to Save for Web?
If its after you hit the Save button, where are you saving to?
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Hi Cory
Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I
Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.
To answer your question, I am using PS Desktop 25.1.0.
Regards
Jon
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Hi Kevin
I have sorted the problem out by removing Microsoft One Drive from my Macbook.
The problem occurred right at the end of the "save" procedure, after I'd chosen the destination folder and clicked "save", the very final step.
Thank you for your response and trying to help me. By the way, iCloud backup does not interfere with Save for Web, only Dropbox and OneDrive, in my view.
Kind regards
Jon
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Thanks Jon
The only issue here is that I can't remove Onedrive. It's my company cloud.
Do you (Adobe) have any perspective to solve this problem in further updates?
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I'm having the same issue with OneDrive, company's cloud service.. any update on this? Already tried everything listed here and in other posts.
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Any update on this? I can't uninstall Microsoft One Drive just to Save for Web in Adobe.
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I had the same problem - couldn't get rid of OneDrive since it's a company computer. Instead of clicking "Save," I tried clicking "Preview" in the bottom left hand corner. That showed the GIF in my browser. I was able to then manually drag it to my desktop. Hope this helps!
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Have the same problem. Preview the animation and saving it from the preview seems to be the only way
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thank you so much
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I'm having the same issue. None of the solutions given here seems to work.
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I am having the same issue. My company uses one drive as their cloud service, so uninstalling that will not work.