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I just updated my Mac OS to ventura, opened photoshop and tried to keep my workflow... but when I try to Save for web an error message appears "Could not complete this operation. A write permissions error has ocurred". I already reset photoshop preferences, increased memory usage on photoshop preferences, restarted my mac and looked at community threads, but I do not use or have installed Dropbox.
I also tried to Save for web on my google drive, same error.
Go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.
Hi Cory
Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I
Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.
To answer your question, I am using PS Desktop 25.1.0.
Regards
Jon
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I had the same issue. I got it working by giving both Photoshop and the Creative Cloud App full disk write permssions (Apple System Settings/Privacy & Security/Full Disk Access) and restarting both apps.
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I read through all these comments as I am having the same problem with export my .gif (legendy web)\. I trashed one drive
I am not seeing any other solutions
Need help ASAP
Thanks
Scott
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@scottdsy adjust the metadata settings. Seems to have worked.
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Granting full disk access in system settings to both Creative Cloud and Photoshop is what fixed it for me.
This should be marked as the actual answer. Removing OneDrive is not a viable solution for many users on company machines.
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Thanks, but I ended up just doing a complete reinstall on my MacBook Pro and everything is working great
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None of the solutions worked here for me, except I can’t try to remove OneDrive because it’s a work computer and they use the cloud and Office365 as foundational work software and file management. Are there any other things that could work and will Adobe address this?
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I've tried everything as well. For me, the error presents so inconsistently it's hard to pin down a fix. There are days where it happens for like half the day and then all of the sudden out of nowhere, it goes away. It's definitely OneDrive related, and like you, I cannot disable or remove it because it's a work machine. Even if that does solve the problem, that's NOT a fix. Neither is the "preview" hack a fix even though it's a way around the problem. (Doesn't help if you want to save slices, though.)
The last thing I tried was resetting my PS preferences on launch, and it's been okay since then. Not ideal to have to do this every time the bug returns though cuz it will wipe out your preferences. But maybe that'll help.
"With Photoshop closed, press and hold Shift+Command+Option on your keyboard. Open Photoshop the way you normally would while these keys are held down. Before Photoshop opens, a message will display asking if you want to delete the Adobe Photoshop Settings file. This is your Preferences file that we want to reset. Click Yes when you see this. Photoshop will then open with all of your preferences restored to their default settings."
None of the solutions worked here for me, except I can’t try to remove OneDrive because it’s a work computer and they use the cloud and Office365 as foundational work software and file management. Are there any other things that could work and will Adobe address this?
By @defaultyxozydaiard3
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Hey, is there any update on this bug. I have onedrive for work and cannot remove it. Has anything been done to fix it?
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We have an enterprise version of Office 365 and it’s all locked down by IT because it’s the institutional standard. Perhaps you are in the same situation? The way my IT support staff got around it is following the instructions posted above about permissions, but they have to remove OneDrive first...make that change...and then reinstall OneDrive. For some reason, once OneDrive was active you couldn’t properly make that permissions change. See the response by CShubert above: “Go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.” I hope that helps you!
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