Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
5

Save for web "A write permissions error has occurred " after updating Ventura, Photoshop v24.5

Community Beginner ,
Jun 14, 2023 Jun 14, 2023

I just updated my Mac OS to ventura, opened photoshop and tried to keep my workflow... but when I try to Save for web an error message appears "Could not complete this operation. A write permissions error has ocurred". I already reset photoshop preferences, increased memory usage on photoshop preferences, restarted my mac and looked at community threads, but I do not use or have installed Dropbox. 

I also tried to Save for web on my google drive, same error.

TOPICS
macOS
21.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Jun 14, 2023 Jun 14, 2023

Hi @marcelov29722114 

 

Go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.

 

Translate
Community Beginner , Oct 30, 2023 Oct 30, 2023

Hi Cory

 

Thank you for the response. I have solved the problem by removing Microsoft OneDrive from my Macbook. After I completed its removal, the Save for Web functioned perfectly. I

 

Just some further feedback - changed my cloud backup to iCloud and this does not interfere with Save for Web so I am sorted out.

 

To answer your question, I am using PS Desktop 25.1.0.

 

Regards

 

Jon

Translate
Adobe
New Here ,
Nov 04, 2024 Nov 04, 2024

I had the same issue. I got it working by giving both Photoshop and the Creative Cloud App full disk write permssions (Apple System Settings/Privacy & Security/Full Disk Access) and restarting both apps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 19, 2024 Nov 19, 2024

I read through all these comments as I am having the same problem with export my .gif (legendy web)\. I trashed one drive

I am not seeing any other solutions

 

Need help ASAP

Thanks

Scott

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 19, 2024 Nov 19, 2024

@scottdsy adjust the metadata settings. Seems to have worked.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 12, 2024 Dec 12, 2024

Granting full disk access in system settings to both Creative Cloud and Photoshop is what fixed it for me.

 

This should be marked as the actual answer. Removing OneDrive is not a viable solution for many users on company machines.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 12, 2024 Dec 12, 2024

Thanks, but I ended up just doing a complete reinstall on my MacBook Pro and everything is working great

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 04, 2025 Jun 04, 2025

Ich möchte ein Gif in Photoshop auf einem Mac exportieren und es erscheint der Fehler

Der Vorgang konnte nicht abgeschlossen werden. Ein Schreibzugriffsfehler ist aufgetreten. Hat jemand eine Lösung für das Problem?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 24, 2025 Jun 24, 2025

None of the solutions worked here for me, except I can’t try to remove OneDrive because it’s a work computer and they use the cloud and Office365 as foundational work software and file management. Are there any other things that could work and will Adobe address this?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 24, 2025 Jun 24, 2025

I've tried everything as well. For me, the error presents so inconsistently it's hard to pin down a fix. There are days where it happens for like half the day and then all of the sudden out of nowhere, it goes away. It's definitely OneDrive related, and like you, I cannot disable or remove it because it's a work machine. Even if that does solve the problem, that's NOT a fix. Neither is the "preview" hack a fix even though it's a way around the problem. (Doesn't help if you want to save slices, though.)

The last thing I tried was resetting my PS preferences on launch, and it's been okay since then. Not ideal to have to do this every time the bug returns though cuz it will wipe out your preferences. But maybe that'll help.  

 

"With Photoshop closed, press and hold Shift+Command+Option on your keyboard. Open Photoshop the way you normally would while these keys are held down. Before Photoshop opens, a message will display asking if you want to delete the Adobe Photoshop Settings file. This is your Preferences file that we want to reset. Click Yes when you see this. Photoshop will then open with all of your preferences restored to their default settings."

quote

None of the solutions worked here for me, except I can’t try to remove OneDrive because it’s a work computer and they use the cloud and Office365 as foundational work software and file management. Are there any other things that could work and will Adobe address this?


By @defaultyxozydaiard3



Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2025 Aug 03, 2025

Hey, is there any update on this bug. I have onedrive for work and cannot remove it. Has anything been done to fix it? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2025 Sep 02, 2025
LATEST

We have an enterprise version of Office 365 and it’s all locked down by IT because it’s the institutional standard. Perhaps you are in the same situation? The way my IT support staff got around it is following the instructions posted above about permissions, but they have to remove OneDrive first...make that change...and then reinstall OneDrive. For some reason, once OneDrive was active you couldn’t properly make that permissions change. See the response by CShubert above: “Go to Apple System Settings/Security and Privacy/Full Disk Access and make sure PS is listed and active.” I hope that helps you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines