Save stuck on 0%. HELP! [2019]

Forum|Forum|6 years ago
November 13, 2019
53 replies
70949 views

I'm using the latest version of Photoshop 2020 (21.0.1). I tried saving my file and it stuck on 0%. I figured because the autosave is on I can close it and I might lose only the last few things I did. God was I wrong. I lost all my work. I did some work again and decided to manually save it again. Little did I know I have the same issue. Is anyone else experiencing this? I don't know what to do. I don't want to lose everything again. I tried duplicating everything and saving that file bot it didn't work. Please help as this is important work. I'm using a 2017 Mac if that has anything to do with it.

macOS

This topic has been closed for replies.

Show previous replies

meganpicturetaker

Participant

I just tried uninstalling Photoshop and reinstalling it, and it seems to have solved the problem. Doesn't solve the losing your work bit, but hopefully solves the issue moving forward.

meganpicturetaker

Participant

Happening to me as well. Stuck on 42% for the last hour. I left it to save overnight last night, still no movement. Force quit, lost half of my work. I've restarted my computer, and updated CC. Of course it's happening the week I have several deadlines to hit.

Kevin Stohlmeyer

Community Expert

Same question to you - where are you saving to (local HD, network, external HD, etc) and are you logged in on an account that has Admin rights?

meganpicturetaker

Participant

I'm trying to save to an external drive on my Mac Mini that I've been using without issue up until this update.

Kevin Stohlmeyer

Community Expert

Autosave is not the same as say Word. It does not iterate your work to the original file. It's an emergency backup in case of crashing.

It also requires you to save your file at least once.

As for your 0% saving - where are you saving to (local HD, network, external HD, etc) and are you logged in on an account that has Admin rights?

E

Eric_the_Designer

Participant

I found a work around that worked for me. While stuck in the 0% saving i was still able to edit the file, so I added a linked file to my PSD. Even though I was blocked from saving I was able to package the file now that it had the link. After doing so and restarting PS I simply opened the packaged PSD and deleted the linked file, and all was ok after that.