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Saving PDF keeps changing the overal dimensions of the file

New Here ,
Jun 11, 2024 Jun 11, 2024

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Hi guys i need help. 

 

when ever i am saving my photoshop file out as a print ready pdf it keeps changing the overal dimensions of the file. 

for example i want to save out some buisness cards i have done, 5.9cm x 8.9cm 

saves perfectly fine as a psd file. 

when i save as Photoshop PDf its changing this file to 1.4 x 2.1cm 

 

super frustrating , any ideas why this is happening?

 

many thanks 

 

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Adobe
Community Expert ,
Jun 12, 2024 Jun 12, 2024

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quote

when i save as Photoshop PDf its changing this file to 1.4 x 2.1cm 

Says who or rather »what«, as in: which application gives that measurement?

 

Can you rpovide the file or at least screenshots? 

What are the image’s pixel dimensions and Resolution? 

What are the pdf-export settings you use? 

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New Here ,
Jun 14, 2024 Jun 14, 2024

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i normally work on windows in my office job but recently iv brought a mac studio and started working on mac and never encountered this problem when outputting as PDF from photoshop.

 

the measurements are being shown in bridge  like below. when the dimensions should be 5.9 x 8.9cm 

Screenshot 2024-06-14 at 08.48.00.pngScreenshot 2024-06-14 at 08.50.09.png

 

see below the export settings when i go to File > save as> photoshop PDF 

 

Screenshot 2024-06-14 at 08.46.30.pngScreenshot 2024-06-14 at 08.46.43.pngScreenshot 2024-06-14 at 08.47.02.png

when i hit  save pdf I also get this pop up showing the below which again i havenot seen before. 

 

Screenshot 2024-06-14 at 08.47.36.png

 

any help or advice would be amazing as this is super frustrating and i just want to get to the bottom of why it keeps resizing. 

 

thanks 

 

 

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Community Expert ,
Jun 14, 2024 Jun 14, 2024

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Please open the pdf in a proper pdf-application (like Acrobat) and check its size there. 

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New Here ,
Jun 14, 2024 Jun 14, 2024

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hi , 

 

i have downloaded acrobat for the Mac and it is showing as correct size but for some weird reason Bridge does not show it as that dimension.  How odd! 

 

 

Screenshot 2024-06-14 at 18.31.39.pngScreenshot 2024-06-14 at 18.31.22.png

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Community Expert ,
Jun 15, 2024 Jun 15, 2024

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Well, then it seems to be a Bridge issue. 

Can you provide the pdf? 

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New Here ,
Jun 19, 2024 Jun 19, 2024

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