Skip to main content
B
bruceb76700895
Inspiring
May 18, 2023
해결됨

Scanned photo is printing with red wash

  • May 18, 2023
  • 3 답변들
  • 4470 조회

This may be more a problem associated with early photograph processing, but what I'm seeing is very peculiar.  I have a photograph (of my lovely grandmother) that was taken and processed and printed in about 1915.  Here is a scan (scanner is Epson V600 Photo) of said photo....

However, this is the way it prints (printer is Epson Artisan 50)....

The print looks like this whether I use 'Photoshop controls colors' or if I let the printer do so.

It appears there was some material added by the photographer to scrub the lower part of the subject so that the image would look as it does.  However there is no actual color in the original print, as you can see.

 

My system is a Dell XPS8700 with an i7 processor and 24gb of ram; Photoshop is version 24.4.1.  The Epson printer has a mixture of Epson and generic color cartridges, but I've never had a circumstance like this in any recent prints.

 

I've considered using a color selection of the red, adding the selection to separate layer and change the color in that layer to a complementary green, but I doubt I could generate a perfect color profile to begin with and have no idea what the result would be.  After all red plus green equals black.

 

I look forward to your suggestions, and I hope there's someone who may have worked on photos of the early 20th century in your staff :).  Is there a way to suppress a certain color in printing?  Perplexing issue.

 

Thanks, Bruce

    이 주제는 답변이 닫혔습니다.
    최고의 답변: NB, colourmanagement

    Thank you for this update, whoever sent same (Neil?)

    Since my last post I photographed the Old Photo and processed same to this
    image.....



    It prints, however, like this....



    This print appears to be lacking in yellow, even though the yellow shows up
    on a nozzle check. In more than mild frustration I replaced all the ink
    cartridges with Epson cartridges, which I bought a couple weeks ago because
    my prints looked a little strange and I thought it was due to some really
    bad generic cartridges I had bought earlier. Nyet. Even with a full range
    of Epson cartridges the print looks the same. (And yes, all the prints
    were in jpg, which I'm assuming squashes layers.)
    I also noticed the open line on the left of the subject, and supposed it
    could be due to higher resolution of a slight blur. Also nyet, see below.

    Then I received the prompt to download a test image, which I did and here's
    a scan of the result. You'll notice the same red wash on the monochrome
    image in the upper left, and also the same open line as mentioned above.



    So, I need recommendations for a new printer, especially one that will use
    the same Epson cartridges :).

    Thanks to all who contributed to this thread, especially the person who
    sent the info from colourmanagement!


    Hi @bruceb76700895 I can see the images in your last post. Yes it was me who requested that test. So there's likely an issue with your printer it seems - but you may want to try resetting Photoshop in case that helps? Maybe print using another image utility and see if you see the same error (albeit with inaccurate colour) 

    Perhaps try a thorough reset of Photoshop preferences?

    (read this entire post before acting please)

    Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

    If they become corrupt then various issues can occur.

     

    Here’s some info on how to do that:

    https://helpx.adobe.com/photoshop/using/preferences.html

    Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

    https://helpx.adobe.com/photoshop/using/preferences.html#Manually

     

    Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

    1. Quit Photoshop.

    2. Navigate to Photoshop's Preferences folder.
      macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
      Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

       
      Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
    3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

    4. Open Photoshop.

       New preferences files will be created in their original location.

     

     

    Note re macOS: The user Library folder is hidden by default.

    To access files in the hidden user Library folder, see here for how to access hidden user library files.

    https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

     

    Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

    https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

     

    Learn how to access and modify Photoshop preferences and customise per your frequent workflows

    https://helpx.adobe.com/photoshop/using/preferences.html

     

    And here’s an earlier forum discussion as an aid to understanding

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

     

    You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

    Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

     

     

    Before you reset your preferences

    in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

    Quit Photoshop.
    Go to Photoshop's Preferences folder

    Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


      [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

      Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

      https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

      In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

      Library will now appear in the list - below the current user's “home” directory. ]

     

    Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

     

     

    Note for those on macOS:

    Preference preservation is affected by macOS permissions,

    you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

     

    If that doesn't fix the issue:

    Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

    Still hanging? 

    Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

    Do you still have problems?

     

     

     

    It may even be time to reinstall Photoshop.

     

    It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

    (See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

     

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

     

    Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

     

    I hope this helps

    neil barstow, colourmanagement net :: adobe forum volunteer

    google me "neil barstow colourmanagement" for lots of free articles on colour management

     

    3 답변

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    May 19, 2023

    Yep, I agree with D. Fosse and Conrad, this looks like a clogged printer nozzle, have you tried a nozzle check?

    I hope this helps
    neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
    google me "neil barstow colourmanagement" for lots of free articles on colour management

    B
    bruceb76700895작성자
    Inspiring
    May 19, 2023
    Nozzle check looks OK. Thanks for the referral, but I don't think this is
    a simple color balance/management issue, as every time I've printed this
    (in PSD and JPG, with and without color control by Pshop, in different
    sizes) the color wash appears in exactly the same area. The red is not
    defused, but always the same area and color.

    Thanks,
    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 19, 2023

    Hi @bruceb76700895 the fact that you keep saying the color wash appears in the same area lends credence to a physical printer issue. If you turn the photo 90° and print sideways - does the color show in the same spot? If so its in the image itself, if not - its your printer.

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      May 19, 2023

      I agree with Conrad that this looks like ink nozzle clogging.

       

      Just looking at the finished print, the red blotching is the result of excessive green and blue channel clipping in the low end:

       

      If the yellow color cast bothers you and you want to "normalize" the color, this is just a curves and a levels layer:

       

       

      B
      bruceb76700895작성자
      Inspiring
      May 19, 2023
      Nozzle check OK. The red area always appears in the same spot(s), so I'm
      not certain this is a color management issue. I've diddled a bit with the
      color management/balance to no effect, but I'll do some more when time.
      One of the respondents sent a good referral on this, although I have a
      Martin Evenings book on the early CC and I'll check there as well. It's
      strange if this is the problem, why doesn't the color show all over?
      Strange. Oh, I said that :).

      Thanks much the range of replies! I suspected I'd see something in a
      couple weeks.
      Conrad_C
      Community Expert
      Conrad_CCommunity Expert
      Community Expert
      May 19, 2023

      A couple of ways to cross-check this…

       

      Are you familiar with soft-proofing, which is simulating the printing conditions on screen using a color profile of it? Because many issues translating the image colors to the printing inks should also show up if it’s soft-proofed. I have a different Epson printer, but I set up View > Proof Setup > Custom in the way shown below, and I saw no problems with the first image you posted. You can set yours up the same way, with the main difference being that in the Device to Simulate menu, you should choose the color profile consistent with the paper and inks you’re using. Your Custom Proof Condition menu will probably say “Custom” unless you save it, and it will work fine that way.

       

       

      After you click OK, this print simulation will be in effect; to disable it choose the View > Proof Colors command to deselect it.

       

      If the same problem doesn’t appear when you do a soft-proof simulation of the print colors, then another thing to try is to make sure the inks are working properly. If you haven’t already run a nozzle check since this problem started, run one and make sure all nozzles are firing. Because another common cause of problems that look like that are some ink nozzles being clogged and not filling in those tones or colors properly.

        B
        bruceb76700895작성자
        Inspiring
        May 19, 2023
        Thanks much for the reply. I do use Proof Setup set up for the Epson
        printer and scanning the original it shows no change. The nozzle check is
        good.
        Thanks again,
        약관 및 조건Accessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices