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joeh87907460
Inspiring
March 20, 2024
Question

Screen goes blank when clicking HOME ICON

  • March 20, 2024
  • 3 replies
  • 903 views

This just started happening. I do this several times per day and even today I did it 4 or 5 times, then suddenly, and I have no idea why, everything changed. When I clicked on the Home button the screen went to full screen with no tool bars, only the text menu at the top and nothing else. I did nothing to make it do that in that I didn't change anything, no settings or preferences were changed at all. There is nothing in the "VIEW" menu that changes it back, I've checked everything. I even closed every program and restarted my computer and that didn't help. Clicking the "HELP" menu at the top brings it back, as well as creating a new document. But, as soon as I click the "HOME ICON" which always brought up the home screen it goes blank again. I can find nothing in the preferences to change to make it stop doing this. I do have "Auto Show Home Screen" unchecked so that it doesn't show the recent files unless I click the "HOME ICON". But I changed that setting several versions ago and not today.

 

Windows 10 with all the latest updates. Photoshop version 25.5.1

 

I've been trying to upload a screen shot of the problem but the file will not upload. It uploads partially then stops uploading and will not resume. 

This topic has been closed for replies.

3 replies

joeh87907460
Inspiring
March 20, 2024

Earlier when this problem started, there was no update avaliable for photoshop. I checked the creative cloud app for updates and the only update that was avaliable was for Photoshop Beta, so I updated that and that version worked properly, but not the "stable" version 25.5.1. I tried over and over and over to find an answer to my problem and after many google searches turning up nothing, I was about to uninstall photoshop and reinstall it, through the creative cloud app. When I went to do that, there was an update to photoshop 25.6.0 that just came avaliable. So I updated photoshop and that fixed it. 

 

It makes me wonder though if adobe isn't disabling something on the sly to frustrate people into checking for updates. I don't know, but it's awefully suspicious that this "bug" hit, then a couple of hours later a (.)/patch update fixed the problem... 

joeh87907460
Inspiring
March 20, 2024

I just "thought" it was fixed... Just another mess up from adobe. I can click the home icon and the home screen shows up with all the recent files. BUT when I click on one to open it, it doesn't open, and the home screen is still showing slighlty shifted off to the side. I can click on the layers in the layer panel and I can see the outline of the layer, but it's transparent. 

Way to adobe... You just can't fix a doggone thing. 

Bojan Živković11378569
Community Expert
Community Expert
March 20, 2024

Could you please post a screenshot to illustrate the issue?

Stephen Marsh
Community Expert
Community Expert
March 20, 2024
Bojan Živković11378569
Community Expert
Community Expert
March 20, 2024

Resetting preferences is often the solution for many unusual behaviors in Photoshop Preferences in Photoshop (adobe.com)

Remember to save any unsaved presets and actions before attempting to reset preferences.