SCRIPT ERROR: USER CANCELLED THIS OPERATION

[goldenmediagraphics]

[Michael Bullo]

Could you please provide more details about what you and/or Photoshop were doing when this happened.

[goldenmediagraphics]

Yes. This only happens when I’m trying to export my art boards to files. It
doesn’t matter what my settings are if I try to export my art boards this
error message pops up. I’ve uninstalled and reinstalled photoshop and still
get the same result

[Michael Bullo]

What method are you using to try and export? Photoshop has many 🙂

[goldenmediagraphics]

File, Export, Artboards to Files. When the dialog box comes up I’ve tried
many settings and still get an error message

[Michael Bullo]

Certainly sounds frustrating. What happens if you try...

File > Export > Export As

You can see your artboards down the left.

[goldenmediagraphics]

When I use that path, the artboard are empty and save that way as well.  I have many files setup this way and they use to save from Artboards to file with no problem, After I updated my photoshop it won't do it, I'm not sure which version I was using when the feature worked.

[Michael Bullo]

I'm confused by your screen captures. Based on your Layers panel, it looks like the Artboards labelled 1 and 2 are completely empty which explains the pure white images in the Export As dialog box. Am I missing something?

[Michael Bullo]

In case you don't know, the Creative Cloud App allows for multiple versions of Photoshop to be simultaneously installed. Perhaps install and use an earlier version while you sort out this current problem.

[Michael Bullo]

I created a file with 3 artboards, all containing content. When I ran the command, File > Export > Artboards to Files, it worked no worries.

I then deleted the content from one of the artboards, ran the same export command and got an error. Not the same error as you, but an error none the less.

Perhaps your empty artboard(s) are the problem.

[goldenmediagraphics]

Ok I’ll go back and check. I’ll also install an earlier version of PS and
see if it works for now until I can figure out what’s going on. I
appreciate your help 😊

[Michael Bullo]

Thank you and best of luck 🙂