Scrubby Zoom disabled in recent updated

Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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My desktop has always allows scrubby zoom but I noticed after the Photshop update 3 days ago my scrubby zoom is greyed out/disabled. Enabling graphics processor has always been on and remains on. Looking for a way to get back to default scrub as the marquee zoom is a horrible form of the tool. thanks

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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What happens if you disable GPU?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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Disabling it does not change the outcome. I’ve cycled the app as well 😕

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Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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I notice when I create a new tool preset for the Zoom tool, and then select that new preset the Scrubby Zoom becomes checked (but remains greyed out). As soon as I click out of the sub-menu the scrubby zoom goes back to unchecked and greyed out. scrubby update.png

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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Maybe try resetting your preferences; can't hurt. 

You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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You can try to reset PS Preferences, BUT:

 

Each new version of Photoshop has increased GPU requirements. Latent issues may be exposed by new functions in a new PS version.

 

The GTX 750 TI is getting pretty old by now (released 2014), and it might be time to consider a new card. It does support DirectX 12, which is a Photoshop requirement - but just barely. One site says, "even though it supports DirectX 12, the feature level is only 11_0, which can be problematic with newer DirectX 12 titles" (https://www.techpowerup.com/gpu-specs/geforce-gtx-750-ti.c2548)

 

Generally, Adobe recommends cards not very much older than five years.

 

See this:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

 

gpu_3.png

 

I'm about to retire a Quadro P2200 (newer than yours), as I expect it to become obsolete any day now. I have an RTX 3060 sitting ready to take over.

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Community Beginner ,
Aug 24, 2022 Aug 24, 2022

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thanks for the feedback. I didn't expect the scrubber to be such an intensive feature. Everything worked so smoothly until the update. 

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