• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Search box not working when trying to open new file in Photoshop 21.0.2 on windows 10

New Here ,
Jan 01, 2020 Jan 01, 2020

Copy link to clipboard

Copied

Can't use search box for finding files when trying to open new. Nothing can be entered into the explorer search box that comes up when file-open is selected in Photoshop.

 

{Thread renamed by moderator}

Views

1.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Jan 01, 2020 Jan 01, 2020

Copy link to clipboard

Copied

Hi there,

Would you mind sharing a screenshot of the search box you're referring to? The File open dialog in Photoshop, opens up the operating system explorer window. Are you able to search for file using search outside Photoshop?

Regards,
Sahil

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

Search file in Open dialog box is disabled in Windows 10 home edition.

 

How to reproduce this…

  1. From Adobe Photoshop Photoshop 21.0.2 file menu > Open
  2. Open dialog box appears
  3. Search text filed at the top right corner of this Open dialog box is disabled.

 

I tested this and verified three things:

  1. Photoshop Photoshop 21.0.2: still not working. The search box is disabled and cannot enter any texts. Please see attached photoshop_not_working.png file.
  2. Lightroom classic 9.1: working. Able to enter a text in search text box. Please see the screenshot named light_room_classic_working.
  3. Photoshop 2017.1.1: working.  Please see Photoshop2017_working.png

 

photosho_not_working.pnglight_room_classic_working.pngPhotoshop2017_working.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

Works fine here with v21.0.2 on Windows 10 v1903

What version of Windows are you using?

 

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

We are using Windows 10 Home

version 1909

OS build 18363.535

 

Thanks, Amy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

I don’t use Windows and may be off the mark, but are there any files inside of the folder called “New Folder” where you are trying to search?

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2020 Jan 02, 2020

Copy link to clipboard

Copied

Yes, it happens all directories.

We tried many directories with and without files in.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 14, 2020 Jan 14, 2020

Copy link to clipboard

Copied

I am running windows 10 pro.. I have the newest photoshop and the search box does not work for me in it either.

All of my other apps work. If it is disabled then how do you go about getting it enabled in photo shop?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 15, 2020 Jan 15, 2020

Copy link to clipboard

Copied

LATEST

I reverted back to an earlier build of Photoshop - 21.0.1 release ...and it works again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines