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Hello! I am mediocre at using photoshop, and I have encountered (I'm guessing a bug) where when you select an image using the "Quick Selection" tool and hit "Select and Mask," it will immediately shut down photoshop if you try editing it with the "Refine Edge Brush."
Is this problem occurring with anyone else? Does anyone know how to fix it? I've tried updating it to the latest update 20.1, and reinstalling it, but nothing is working.
Also does anyone know how to access the old Select and Mask; I know that before there was an old window and there is a command to open the old one
Thanks for any help!
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Are there any crash reports generated on your system for Photoshop stopped Working?
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I don't know how to check that
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metakiko wrote
(I'm guessing a bug)
I don't think so. If it is crashing Photoshop, then there is an issue with either Photoshop or your operating system code. The latter is not so easy to fix, but you can reinstall Photoshop. I'd be inclined to run the cleaning tool after uninstalling, and before reinstalling Photoshop.
Use the Creative Cloud Cleaner Tool to solve installation problems
There is a trick to access the old Refine Edge, but if you are using the latest version (CC2019) then Select & Mask is better than it used to be, and I am having no problems with selections nowadays.
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metakiko wrote
when you select an image using the "Quick Selection" tool and hit "Select and Mask," it will immediately shut down photoshop if you try editing it with the "Refine Edge Brush."
For troubleshooting purposes: