Participant

Answered

Select and Mask tools not working in Photoshop CC 2020 21.2.0 on macOS

Forum|Forum|5 years ago
July 15, 2020
7 replies
34416 views

I'm trying to use the Select and Mask tool to use the Refine Edge tool. However, when I try to use any of the selection tools in the Select and Mask workspace, nothing appears to be selected. This happens regardless of the View Mode. Attached is a screenshot where I selected part of the image before entering Select and Mask.

I'm using Photoshop CC 2020 21.2.0 on macOS Catalina. Any ideas what I'm doing wrong?

Thanks!

Correct answer christianr74705669

(I think) I fixed it by going into Preferences and resetting all preferences. After I did that I was able to start selecting in the Select and Mask task space again.

J

jamethyst_20

Participant

The New updates for select and mask are awful totally unresponsive

S

shiva_9100

Participant

Screenshot_(1).png

S

Sam24732241zjt2

Participant

I am experiencing the same issue with 24.3.0 on Windows. I don't remember if this feature ever worked for me, I started using PS more seriously in the last year or so. I click "Select and Mask..." in the properties tab, then I try to use (any) select tool, but nothing is ever selected.

S

Sam24732241zjt2

Participant

Also, resetting preferences did not work for me.

FREYES

Participant

The lastest update 22.4.2 has resolved the issue for me. Hope you guys have the same results.

R

richiegallagher3

Participant

Yes - the update made it work for me as well!

T

Tanja2014

Inspiring

select and mask is broken (again) on windows too.

i am sick to death working with adobe software.... really.

how you are supposed to work when they sell you tools that breaky every few days.....

i remember 15 years ago PS was on of the most stable apps i used... long gone are these days.

D

defaultd9ghw7hu6ilw

Participant

Thought I was losing my mind, but looks like PS has a long history of this tool only-kinda-sorta working. C'mon, Adobe...

M

Michael E. Gordon

Participant

Adobe Sucks. They'll probably notice this statement even though my own bug report has been ignored for months
https://community.adobe.com/t5/photoshop-ecosystem/photoshop-22-1-0-select-and-mask-bug-win-10-x64/m-p/11737381#M502001
It's still broken despite numerous updates. It used to work. They still collect monthly fees even though my product doesn't work correctly.

This should piss off everyone: "Adobe achieved record annual revenue of $12.87 billion in fiscal year 2020, representing 15 percent year-over-year growth"
When do we get a product and support commensurate with record profits?

christianr74705669AuthorCorrect answer

Participant

(I think) I fixed it by going into Preferences and resetting all preferences. After I did that I was able to start selecting in the Select and Mask task space again.

D

defaultuciypysjla61

Participant

I have been having the same issue for several months now! I reset all preferences and it's still not working. It's such a useful feature... smoothing out the selections manually is super time consuming and frustrating. If anyone has any suggestions, please drop them here! 😞