Select and mask

[Tinneke]

When in this section, the refining tool (or any other) does not work - cannot adjust the selection.
PS working in Windows 10.
Ideas to solve?

[Guest]

Hi

What exact version of Photoshop do you have, can you post a screenshot to highlight the issue, do you get any kind of error message when you try to use the Tools

[Tinneke]

Hi, Photoshop version 21.2.3 and windows 10 64 bits

[PECourtejoie]

Gooie Dag, Tinneke, can you post a screenshot of the S&M layout? 

Also, please check your exact Win10 version in Help>system info...

[Tinneke]

[Tinneke]

windows10 Home - version 2004

[headTrix Training]

Did you start with a selection? Use the magic wand or quick selection tool to select the background and THEN click select and mask. If its not working I would try restarting Photoshop. If it still does not work, quit again and restart Photoshop while holding down Command+Option+Shift (Control+Alt+Shift for Windows) until the dialogue to delete preferences show up.

Hope that helps.

mark