Selection (marching ants) disappears when I enter select and mask.
Copy link to clipboard
Copied
My selections completely disappear when I hit select and mask. There is a light grey layer mask present in the onion skin mode - but no onion skin - or 'on layers mode' is present in the image. My image looks just like it did before making the selection. In the other modes my selection is present but there is no layer mask. I need to mask hair so I need the onion skin. I have reset preferences and unchecked 'use graphics processor' and still have this issue. I'm running the latest cc update 21.0.2.
Thanks in advance!
Cindy
Explore related tutorials & articles
Copy link to clipboard
Copied
Hi Cindy,
Sorry that the Marching Ants in Photoshop 21.0.2 disappear when you select Select and Mask. Would you mind checking out the suggestions offered in this discussion https://community.adobe.com/t5/photoshop/quick-selection-tool-leaves-no-marching-ants/m-p/9457181 and let us know if that helps?
Thanks,
Akash
Copy link to clipboard
Copied
No, I don't think so.
Copy link to clipboard
Copied
Hi
Try going to the top right of the Select and Mask workspace and press "Reset Select and Mask"
Dave
Copy link to clipboard
Copied
Unfortunatley that didn't work.
Copy link to clipboard
Copied
Can you show two fullscreen screenshots.
The first showing your selection just before you enter select and mask - please make sure the layers panel is visible.
The second immediately after opening select and mask
Also can you go to Help>System Info and press the copy button. Then paste the info into a post here.
Dave
Copy link to clipboard
Copied
With selection
In select and mask
First with selection, second in select and mask. Notice that my layers panel is gone. Everything is gone.
Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64
Number of Launches: 1
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17763.475
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3200 MHz
Built-in memory: 32708 MB
Free memory: 20967 MB
Memory available to Photoshop: 29953 MB
Memory used by Photoshop: 70 %
ACP.local Status:
- SDK Version: 1.24.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.20.55
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config: Unavailable
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
Display: 2
Display Bounds: top=-101, left=-2560, bottom=1338.99, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GTX 670"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.3200"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 670/PCIe/SSE2"
glgpu[0].GLRendererID=4489
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_db678424d2641c3d\nvldumdx.dll"
glgpu[0].GLDriverDate="20190724000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GTX 670"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="432.00"
clgpu[0].CLBandwidth=1.60225e+11
clgpu[0].CLCompute=725.397
License Type: Subscription
Serial number: 96040202018113186576
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\CINDYB~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 472.1G, 312.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2019/11/20-15:01:25 97.614776 97.614776
AdbePM.dll PatchMatch 2019/09/25:16:59:41 1.613549 1.613549
AdobeLinguistic.dll Adobe Linguisitc Library 14.0.0.0
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2019/09/09-16:07:36 79.348578 79.348578
AdobePIP.dll Adobe Product Improvement Program 8.1.0.40.48685
AdobeSVGAGM.dll AdobeSVGAGM 97.614776 97.614776
AdobeXMP.dll Adobe XMP Core 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPFiles.dll Adobe XMP Files 2019/08/13-01:06:57 79.164036 79.164036
AdobeXMPScript.dll Adobe XMP Script 2019/08/13-01:06:57 79.164036 79.164036
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2019/09/17-01:11:26 79.613319 79.613319
ahclient.dll AdobeHelp Dynamic Link Library 4.1.0.0
AIDE.dll AIDE 2019/09/09-16:07:36 79.613133 79.613133
ARE.dll ARE 2019/09/17-01:11:26 79.613319 79.613319
AXE8SharedExpat.dll AXE8SharedExpat 2019/09/16-11:49:24 79.613314 79.613314
AXEDOMCore.dll AXEDOMCore 2019/09/16-11:49:24 79.613314 79.613314
Bib.dll BIB 2019/09/17-01:11:26 79.613319 79.613319
BIBUtils.dll BIBUtils 2019/09/17-01:11:26 79.613319 79.613319
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2019/11/20-15:01:25 97.614776 97.614776
CRClient.dll Adobe Crash Reporter Client DLL 2.0.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv64.dll International Components for Unicode Build gtlib_12.0.24171
icudt64.dll International Components for Unicode Build gtlib_12.0.24171
icuuc64.dll International Components for Unicode Build gtlib_12.0.24171
igestep30.dll IGES Reader 9.3.0.113
JP2KLib.dll JP2KLib 2019/09/05-01:10:23 79.273548 79.273548
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
LogSession.dll LogSession 8.1.0.40.48685
mediacoreif.dll photoshopdva 12.1.0
MPS.dll MPS 2019/09/27-13:40:09 79.613613 79.613613
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop 2020 21.0
Plugin.dll Adobe Photoshop 2020 21.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.4.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.4.0.46
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2020 21.0
SCCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 97.614776 97.614776
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 19.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2019, 0, 2019, 0410
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 5.6.1.39
VulcanMessage5.dll Vulcan Message Library 5.6.1.39
WinRTSupport.dll Adobe Photoshop Windows RT Support 21.0.0.0
WRServices.dll WRServices Build 15.2.0.24467 15.2.0.24467
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-3.3.7.56
Required plug-ins:
Accented Edges 21.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 21.0 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.2.187 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 21.0 - from the file “Filter Gallery.8bf”
Average 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Average.8bf”
BackgroundFilter 5.0.2.187 - from the file “Background.8bf”
Bas Relief 21.0 - from the file “Filter Gallery.8bf”
BMP 21.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 12.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 12.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 21.0 - from the file “Filter Gallery.8bf”
Charcoal 21.0 - from the file “Filter Gallery.8bf”
Chrome 21.0 - from the file “Filter Gallery.8bf”
Cineon 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Cineon.8bi”
Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.2.187 - from the file “Color Efex Pro 4.8bf”
Color Halftone 21.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 21.0 - from the file “Filter Gallery.8bf”
Conté Crayon 21.0 - from the file “Filter Gallery.8bf”
Craquelure 21.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 21.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 21.0 - from the file “Filter Gallery.8bf”
Crystallize 21.0 - from the file “Standard MultiPlugin.8bf”
Cutout 21.0 - from the file “Filter Gallery.8bf”
Dark Strokes 21.0 - from the file “Filter Gallery.8bf”
De-Interlace 21.0 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.2.187 - from the file “Dfine2.8bf”
Dicom 21.0 - from the file “Dicom.8bi”
Difference Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
Diffuse Glow 21.0 - from the file “Filter Gallery.8bf”
Displace 21.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 21.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “EazelAcquire.8ba”
Entropy 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Export Color Lookup Tables 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
Extrude 21.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “FastCore.8bx”
Fibers 21.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 21.0 - from the file “Filter Gallery.8bf”
Filter Gallery 21.0 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.2.187 - from the file “FineStructures.8bf”
Fresco 21.0 - from the file “Filter Gallery.8bf”
Glass 21.0 - from the file “Filter Gallery.8bf”
Glowing Edges 21.0 - from the file “Filter Gallery.8bf”
Grain 21.0 - from the file “Filter Gallery.8bf”
Graphic Pen 21.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 21.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.2.187 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 21.0 - from the file “HDRMergeUI.8bf”
Hidden NO VERSION - from the file “TopazMaskAIAutomation.8li”
HotPixelsFilter 5.0.2.187 - from the file “HotPixels.8bf”
HSB/HSL 21.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 21.0 - from the file “Standard MultiPlugin.8bf”
IGES 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Ink Outlines 21.0 - from the file “Filter Gallery.8bf”
JPEG 2000 21.0 - from the file “JPEG2000.8bi”
Kurtosis 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Lens Blur 21.0 - from the file “Lens Blur.8bf”
Lens Correction 21.0 - from the file “Lens Correction.8bf”
Lens Flare 21.0 - from the file “Standard MultiPlugin.8bf”
Liquify 21.0 - from the file “Liquify.8bf”
Matlab Operation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
Maximum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Mean 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Measurement Core 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MeasurementCore.8me”
Median 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.2.187 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 21.0 - from the file “Standard MultiPlugin.8bf”
Minimum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
MMXCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MMXCore.8bx”
Mosaic Tiles 21.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MultiProcessor Support.8bx”
Neon Glow 21.0 - from the file “Filter Gallery.8bf”
Nik Collection Selective Tool 5.0.2 - from the file “SelectivePalette.8li”
Note Paper 21.0 - from the file “Filter Gallery.8bf”
NTSC Colors 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “NTSC Colors.8bf”
Ocean Ripple 21.0 - from the file “Filter Gallery.8bf”
OpenEXR 21.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 21.0 - from the file “Filter Gallery.8bf”
Palette Knife 21.0 - from the file “Filter Gallery.8bf”
Patchwork 21.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 21.0 - from the file “Standard MultiPlugin.8bf”
PCX 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PCX.8bi”
Photocopy 21.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
Pinch 21.0 - from the file “Standard MultiPlugin.8bf”
Pixar 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Pixar.8bi”
Plaster 21.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 21.0 - from the file “Filter Gallery.8bf”
Pointillize 21.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 21.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PBM.8bi”
Poster Edges 21.0 - from the file “Filter Gallery.8bf”
PRC 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Radial Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Radiance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Radiance.8bi”
Range 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Render Color Lookup Grid 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
Reticulation 21.0 - from the file “Filter Gallery.8bf”
Ripple 21.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 21.0 - from the file “Filter Gallery.8bf”
Save for Web 21.0 - from the file “Save for Web.8be”
ScriptingSupport 21.0 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.2.187 - from the file “Shadows.8bf”
Shake Reduction 21.0 - from the file “Shake Reduction.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.2.187 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.2.187 - from the file “SHP3OS.8bf”
Shear 21.0 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 2 5.0.2.187 - from the file “Silver Efex Pro 2.8bf”
Skewness 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
SkinFilter 5.0.2.187 - from the file “Skin.8bf”
SkyFilter 5.0.2.187 - from the file “Sky.8bf”
Smart Blur 21.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 21.0 - from the file “Filter Gallery.8bf”
Solarize 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Solarize.8bf”
Spaces 21.0 - from the file “Spaces.8li”
Spatter 21.0 - from the file “Filter Gallery.8bf”
Spherize 21.0 - from the file “Standard MultiPlugin.8bf”
Sponge 21.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 21.0 - from the file “Filter Gallery.8bf”
Stained Glass 21.0 - from the file “Filter Gallery.8bf”
Stamp 21.0 - from the file “Filter Gallery.8bf”
Standard Deviation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
StrongNoiseFilter 5.0.2.187 - from the file “StrongNoise.8bf”
Sumi-e 21.0 - from the file “Filter Gallery.8bf”
Summation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Targa 21.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 21.0 - from the file “Filter Gallery.8bf”
Tiles 21.0 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf”
Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf”
Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”
Topaz InFocus 10.0 - from the file “tlinfocusps_x64.8bf”
Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf”
Topaz Mask AI 10.0 - from the file “tltopazmaskaips_x64.8bf”
Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Studio 2 10.0 - from the file “tltopazstudio2ps_x64.8bf”
Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf”
Torn Edges 21.0 - from the file “Filter Gallery.8bf”
Twirl 21.0 - from the file “Standard MultiPlugin.8bf”
U3D 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
Underpainting 21.0 - from the file “Filter Gallery.8bf”
Vanishing Point 21.0 - from the file “VanishingPoint.8bf”
Variance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
Viveza 2 5.0.2.187 - from the file “Viveza2.8bf”
Water Paper 21.0 - from the file “Filter Gallery.8bf”
Watercolor 21.0 - from the file “Filter Gallery.8bf”
Wave 21.0 - from the file “Standard MultiPlugin.8bf”
WIA Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WIASupport.8li”
Wind 21.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WBMP.8bi”
ZigZag 21.0 - from the file “Standard MultiPlugin.8bf”
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins:
Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”
Plug-ins that failed to load:
Analog Efex Pro 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2.8bf”
BackgroundFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\Background.8bf”
Color Efex Pro 4 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Color Efex Pro 4\Color Efex Pro 4.8bf”
Dfine 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\Dfine2.8bf”
FineStructuresFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\FineStructures.8bf”
HDR Efex Pro 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2.8bf”
HotPixelsFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\HotPixels.8bf”
Merge to HDR Efex Pro 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2.8bf”
ShadowsFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Sharpener Pro 3\SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Sharpener Pro 3\SHP3OS.8bf”
Silver Efex Pro 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2.8bf”
SkinFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\Skin.8bf”
SkyFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\Sky.8bf”
StrongNoiseFilter NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Dfine 2\StrongNoise.8bf”
Viveza 2 NO VERSION - - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\Nik Collection\Viveza 2\Viveza2.8bf”
Unified Extensibility Platform - Extensions:
com.adobe.ccx.start 3.2.0.70 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.2.0\"
CDO: 1.62.3
CmdN: 1.2.0
CDP: 1.89.3
Extensions:
com.adobe.Butler.backend 2.3.4 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\index.html”
New Document 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.0.0\fnft.html?v=3.0.0.4”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\purchaseTypekit.html”
Home 2.9.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.9.0\index.html?v=2.9.0.47”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Installed TWAIN devices: NONE
Copy link to clipboard
Copied
Hi Sorry for my late reply, I'd missed that you had added the additional info.
From your system info, you are using an older version of your GPU driver. Go to the NVidia website and get the latest driver. When installing, choose the advanced option and tick "clean install". That will give you the latest driver without any carry forward from the older driver.
If that does not resolve, can you post a link to the PSD file and I'll try it here - just to make sure there is nothing in the file causing your issue (if you prefer to PM me a link then that is fine). You can get such a link using drop box, or just saving to the Adobe CC cloud folder and getting the share link once it has synced).
Dave
Copy link to clipboard
Copied
Hi Dave –
Okay – it took me awhile to figure out how to do all of that. Updating Nvidia did not result in anything different.
However every image I’ve tried to select and mask since installing cc 2020 in November 2019 has yielded the same result (no result). I reinstalled cs6 to get around the problem temporarily due to the holidays. But I need cc to work properly.
I will send you the link privately.
Thank you,
Cindy
Copy link to clipboard
Copied
Hi
Thanks for the file
I made a selection and opened it in Select and mask with "Marching Ants" selected in view
That does show the marching ants :
At first onion skin and View on layers appeared to do nothing. But the reason was simple.
The layer being used in Select and mask was a merged copy of the layers below. So any onion skin or view showing selection against the layers below was showing against exactly the same image.
I grouped all the other layers and turned off visibility - now onion skin and view on layers show against transparency.
In other words "onion skin" and "View on layers" were working correctly. They just appeared not to be working as the subject layer and the composite of the layers behind it were identical.
Dave
Copy link to clipboard
Copied
Awesome - thank you!
Question - maybe this isn't the right way to do it, but whenever I need to work on a new layer with my content present (not just new layer with nothing) I merge the layers as you said. So apparently this won't work in select and mask - though it always worked in cs6? I was able to work with this image in cc select and mask after I flattened it, but both ways are destructive. What is the correct way to work with my layers (other than merging or flattening them) so I can work in select and mask successfully?
Thank you again!
Cindy
Copy link to clipboard
Copied
There was no Select and Mask workspace in CS6.
If you want to use your merged layer, you can but you need to either turn off visibility of the layers below or insert a temporary solid layer just below so you get visibility of the masking.
However, you don't really need the merged layer. You could have just grouped the layers, selected the group and then used select and mask and ensured that "sample all layers" was checked in the options bar.
Finally, when you exit select and mask choose Layer mask and a layer mask will be added to the group, or just output as a selection. It all depends on what you intend to do with your selection.
Dave
Copy link to clipboard
Copied
Thanks Dave - I really appreciate your help 🙂 I didn't mean I used 'select and mask' in cs 6. I meant that I could select and mask with no problem.
Copy link to clipboard
Copied
No problem 🙂 When I answer I try and think how others reading the thread in future may look at it.

