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Shortcuts not working anymore after windows 11 update

Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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Since I updated to Windows 11 from Windows 10, my shortcuts aren't working for Illustrator, Premiere Pro, Photoshop, InDesign. This issue only occurs with Adobe programs. Everything else works fine. 

I have tried many things, including reinstalling, reinstalling again but cleaning everything from adobe from the laptop etc., even tried the keyboard shortcuts settings in the programs. 

 

Anything I can do to let it work again? 

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correct answers 1 Correct answer

Community Beginner , Jan 20, 2022 Jan 20, 2022

It looks like the issue was with the language settings of my windows. I had it in English (Netherlands), and when I switched to English (United States), the issue was solved. 

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Community Expert ,
Dec 19, 2021 Dec 19, 2021

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@Kevin22311824fsxn 

 

What we often see here is that another application is taking over the shortcuts. Try rebooting with nothing else open, not even a browser — it could be Chrome. Check to see which programs you have set to launch on startup. Then launch only Photoshop and see if the shortcuts work.

 

Jane

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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This doesn't seem to work. Only the needed windows things startup, and still, the shortcuts won't work.
I even deleted and reinstalled it, and still nothing. 

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Found the issue, see my other reply

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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It looks like the issue was with the language settings of my windows. I had it in English (Netherlands), and when I switched to English (United States), the issue was solved. 

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Community Expert ,
Jan 20, 2022 Jan 20, 2022

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@Kevin22311824fsxn 

 

Thanks for reporting back with the fix, Kevin! It will be helpful to others who do a search.

 

~ Jane

 

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Community Beginner ,
Feb 03, 2022 Feb 03, 2022

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My language settings are set on English, but the Shift & Alt commands are hit or miss. They work sometimes and not others. And most often they dont work until you retry 2-3 times. Is anyone else having this problem still after checking language settings? 

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