SMART OBJECT APPEARING BLACK IN COLOUR

[Nabiha379363628z5g]

I am having trouble using my mockups as i apply my smart object it is appearing black i messed with every setting i can but my colour is still not getting to the original colour can someone please help me with that !!!

[John T Smith]

When you post a question you always need to tell the Adobe program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[kglad]

assuming ps...

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[c.pfaffenbichler]

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

[Nabiha379363628z5g]

here are the screenshots the color modes are RGB in both also tried changing them.

[c.pfaffenbichler]

Thank you but the screenshots are less useful that hoped for (the Layers visible in the Layers Panel being hidden or the active Layer being in a closed Group); can you provide the file? 

[c.pfaffenbichler]

Possible causes could be Layer Styles, Adjustment Layers, Blend Modes, … in the containing document, though just to make sure: What are the two images’ Color Modes and Bit Depths?