• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Sorry, Photoshop has encountered an error and needs to close.

Community Beginner ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

Sorry, Photoshop has encountered an error and needs to close.

 

how to resolve thois issue

TOPICS
Windows

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Beginner ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

You will not be able to use Photoshop at this time. Please contact Customer Support and use the reference code 205 for more


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

I am also facing same issue, please let me know did anybody solved this issue

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

Which version of Photoshop and OS.

Did closing and reopening the application resolve the issue?

If not try, resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences, then close and reopen the application.

If that doesn't resolve the issue retun here for more suggestions. 

(You only need to post once.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

Hi @Bhavya mucherla, sorry you are seeing this. Curious what happens if you log out of your Creative Cloud app and then back in?  Does this fix your issue?

 

Thank you,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

when i logged out from adobe cloud its working fine 🙂

thanks for the support 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

this didnt work

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 27, 2022 Jun 27, 2022

Copy link to clipboard

Copied

As mentioned, try resetting the Photoshop preferences.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 30, 2022 Jun 30, 2022

Copy link to clipboard

Copied

SAME HERE

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 30, 2022 Jun 30, 2022

Copy link to clipboard

Copied

danawi

 

Which version of Photoshop and OS.

Did closing and reopening the application resolve the issue?

If not try, resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences, then close and reopen the application.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 30, 2022 Jun 30, 2022

Copy link to clipboard

Copied

Thank you so much @CoryShubert  logging out of Creative Cloud app and then back in helped. It was so frustrating.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 04, 2022 Jul 04, 2022

Copy link to clipboard

Copied

LATEST

What worked for me was logging out of the creative cloud app and then logging back in.  Apparently, some fonts I added were stuck, causing Photoshop to error out while opening.  When I logged out and logged back in it activated the fonts and Photoshop opened without issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines