“Sorry, something went wrong”?

[TalBalas]

i bought photoshop 10 hours ago and its dosent work ..

[jane-e]

Please check your Internet connection.

How many times have you tried, and what steps did you follow when you clicked the link to the troubleshooting guide?

[aidenpd100 · Accepted solution]

Make sure that you are signed in to your creative cloud account. I had the same problem until I realized I wasn't signed in, I think because I had changed my password.