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Participant
January 24, 2019
解決済み

“Sorry, something went wrong”?

  • January 24, 2019
  • 返信数 2.
  • 8022 ビュー

i bought photoshop 10 hours ago and its dosent work ..

このトピックへの返信は締め切られました。
解決に役立った回答 aidenpd100

Make sure that you are signed in to your creative cloud account. I had the same problem until I realized I wasn't signed in, I think because I had changed my password.

返信数 2

aidenpd100
aidenpd100解決!
Participant
June 16, 2019

Make sure that you are signed in to your creative cloud account. I had the same problem until I realized I wasn't signed in, I think because I had changed my password.

jane-e
Community Expert
Community Expert
January 24, 2019

Please check your Internet connection.

How many times have you tried, and what steps did you follow when you clicked the link to the troubleshooting guide?