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Still getting Program Error message with latest version

Community Beginner ,
Feb 11, 2021 Feb 11, 2021

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Still getting the Program Error message that I got with the previous update 22.1.1 with this newest update 22.2.  I've uninstalled and reinstalled an earlier version that works properly.  Anyone know when they plan on fixing this problem????

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Adobe
Adobe Employee ,
Feb 12, 2021 Feb 12, 2021

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Hi there,

Sorry to hear about this. Would you mind checking some troubleshooting steps mentioned here and let us know if that helps: https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html#Programerrorwhilesavingfiles

Regards,
Sahil

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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Dusabling ( Use Grphic Processor ) from Preferences> Performance , may help you.
or you can see the full details on the page Sahil provided:
https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html#Programerrorwhilesavingfiles

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Community Expert ,
Feb 19, 2021 Feb 19, 2021

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Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Also, you can try using the CC Cleaner tool: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Marlon Ceballos.

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Community Expert ,
Feb 28, 2021 Feb 28, 2021

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When reinstalling, make sure to not choose to keep the previous preferences just in case that is the issue.

warmly/j

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