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Stop tip nag screen from showing on startup

Explorer ,
Jun 12, 2023 Jun 12, 2023

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I'm currently running PS 24.5.0. (Win 11, RTX 3050 GPU).

 

Occasionally, on startup, a large nag screen pops up asking if I want to try some new tool or other.

 

This would be mildy annoying if it didn't completly break my automated workflow.

How do I permanently stop these nag screens from showing?

I've disabled the equally annoying (but not workflow breaking) "rich" tool tips to no avail.

 

Thanks for your help, this is very fustrating.

 

Steve

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Adobe
Community Expert ,
Jun 12, 2023 Jun 12, 2023

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Those should only displayed once. It sounds like your preferences are not sticking, and therefore there's a problem with your preferences. Let's try resetting your preferences to see if they can then be saved.

 

1. Quit Photoshop.
2. Launch Photoshop and immedialty hold Command–Option–Shift (Mac) or Control–Alt–Shift (Windows). If you held those keys down fast enough, you will see a dialog asking to delete the preference file. Click Yes. 

 

Now you should be able to dismiss any new app feature notes, set your desired preferences and they "should" remain after restarting Photoshop.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Explorer ,
Jun 12, 2023 Jun 12, 2023

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Thanks for getting back toe me, I appreciate your help.

 

Before I try that, as I don't want to waste time redoing all my preferences, I want to point out It's a different annoying nag screen each time. Every now and again I get asked to try out a completly diferent new tool or gimmick or whatever. Will resetting preferences help with this?

 

Thanks again,

 

Steve

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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Ah, I thought you kept seeing the same thing over and over. No, resetting prefs will not remove those screens. Adobe is trying to inform people of new features that they may otherwise not be aware of. I don't know of a preference to never see those screens.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Explorer ,
Jun 12, 2023 Jun 12, 2023

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Ok Thanks Dan,

I don't think that is a very professional choice for the devs to have made. I mean I'd expect it in some half baked consumer software but not the industry standard. 

 

Still I guess I'll have to live with it.

 

Thanks again for your help

 

Steve

 

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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I still don't understand what this is. I'm not getting any of these popups (and I use Photoshop 8 hours a day).

 

There was a couple the first time I launched after the update, but since then nothing. I don't think I even needed to turn anything off, they just stopped immediately.

 

The only thing I can think of is that this is a part of the Home screen, which I have disabled.

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Community Beginner ,
Jan 18, 2024 Jan 18, 2024

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I have the same beef, Steve.  Except my nags keep coming back even AFTER I cave in to 'try the new feature'.

 

If I WANTED to try the new feature, I would flipping try it.  Go away with your suggestions, and let me work.

 

Ah well.  At least I'm not the only one. 

 

Your friend in misery.

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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That's odd. This should only come up once. I don't see this.

 

The point Dan brings up is that it sounds like there's a problem writing preferences, so they don't stick. Sometimes resetting the whole thing can fix that. Photoshop preferences is a pretty complex beast that covers the entire app configuration. Corrupt preferences can give very strange symptoms.

 

Edit - could this be tied to the Home Screen? I have that permanently shut off.

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