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Suddenly, no access to GPU settings in preferences

Community Beginner ,
Apr 26, 2021 Apr 26, 2021

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A few days ago, I tried to use the previously working face aware sliders in Liquify. However, all the values were greyed out, the sliders were unresponsive and there was an exclamamtion mark next to the face aware heading itself. The value in the adjacent woindwow was also greyed out.

 

At the same time, I found that I was unable to access any of the GPU settings under the Performance preferences tab. See the image below.

 

I shoot headshots and tidy things up within Liquify quite regularly, so this is a big deal for me and I'd appreciate any advice as to hpw i can get things back to the way they were. I've tried reinstalling PS to no avail, and have determined that the GPU(s) in my laptop are working. I'm using a Macbook Pro running Catalina (OS 10.15.7) and everything was fine until a couple of days ago. My graphics processor is a NVIDIA GeForce GT 650M.

 

Thanks in advance!

 

 

TOPICS
Mac, Performance, Problem or error

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correct answers 1 Correct answer

Community Beginner , Apr 27, 2021 Apr 27, 2021
If you're running the latest PS 22.3.1, try rolling back to 22.3.0. I've had similar problems on Mac and Windows. It appears this latest update is really messing with GPUs. A lot of users are having problems at the moment. Hopefully it will get fixed soon.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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That would be much appreciated, Mark, thank you.

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Adobe Employee ,
Jun 17, 2021 Jun 17, 2021

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One more detail, Tony, which I just noticed about your system. Open CL became unstable in late April as a result of a security patch released at that time. It appears as if a May security patch may have fixed it, so try installing that:

 

https://support.apple.com/en-us/HT201222

 

In 22.4.2 we forced Photoshop to turn off OpenCL due to that instability, but if you run the May patch (or upgrade to OS 11.3, where we confirmed with Apple the issue was also fixed), Photoshop could pop back to life. Give that a go. This may be why gener7 was able to get things working again.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'll look into that, Mark - it wasn't immediately apparent how I install the patch alone and my system is completely up to date in any event. However, that may just be me bieng less than bright!

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New Here ,
Jun 19, 2021 Jun 19, 2021

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The ability to enable GPU hardware acceleration appears to still be broken in 22.4.2.
My admittedly long-in-the-tooth 2013 Macbook Pro Retina w/ NVidia GT 650M also still exhibits this problem in 22.4.2 with all available macOS Catalina updates applied.     

Rolling Photoshop back to 22.3.0 re-enables the ab ility to enable GPU Accel and work from the 3D menu.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Thanks for stepping in to explain what's going on with the GPUs, Mark.  My 2012 MBP has an Intel HD4000 which is Directx 11, but with 22.4.2 I got OpenCL back. I know it is dated, but luckily what parts of Photoshop I use isn't affected and if I wanted to use Lighting Effects for example, I have PS 2020 at the ready. I've known for the longest of times some features will require the hardware my system doesn't have, but Ps 2021 still works for me and hopefully will continue until the M1 is ready for prime time.

 

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Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Thanks for your response Mark. So what else am I going to need to upgrade on my system to get photoshop working like it is suppose to? System information is after I tried to upgrade to the latest release and liquify will not work. 

Adobe Photoshop Version: 22.4.3 20210708.r.317 bb896cc x64
Number of Launches: 32
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.1023
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 32728 MB
Free memory: 19181 MB
Memory available to Photoshop: 25158 MB
Memory used by Photoshop: 64 %
SAM SDK Version: 2.0.0-main.480
ACP.local Status:
- SDK Version: 1.45.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.14.0.17
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 60 seconds
Live Edit Client SDK Version: 3.80.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 128K
Image cache levels: 2
Font Preview: Medium
TextComposer: Latin
------- GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce GTX 570
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 0
VRAM: 1,283 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
GPU Allow Normal Mode: False
GPU Allow Advanced Mode: False
GPU Drawing Mode: Basic
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
# Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
Start sniffer 2021-07-25 22:08:51
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -comment=Photoshop Version: Adobe Photoshop 22.4.3 20210708.r.317 bb896cc x64
0 ms
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 570 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 570
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 1,283 MB
VRAM: 1,283 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,158 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll
Driver date: 2018-03-23 000000.000000-000
Driver age: 40 months
Driver version: 23.21.13.9135
Supports UMA: 0
D3D-ID: 4230
End platform native

156 ms
156 ms
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 570/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce GTX 570/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 1,283 MB
VRAM: 1,283 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,158 MB
API version: 4.6 (4.6.0 NVIDIA 391.35)
Device version: 4.6 (4.6.0 NVIDIA 391.35)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll
Driver date: 2018-03-23 000000.000000-000
Driver age: 40 months
Driver version: 23.21.13.9135
GLSL version: 4.60 (4.60 NVIDIA)
End platform OpenGL

454 ms
454 ms
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce GTX 570
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,342 MB
VRAM: 1,342 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA 9.1.84)
Device version: 1.1 (OpenCL 1.1 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 137 GB / s
Compute score: 603.556
Device name string: GeForce GTX 570
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL

565 ms
End sniffer 2021-07-25 22:08:51
Exit code kExitNormal
Exit code : kExitNormal
Status : kStatusNormal
------- GPU
License Type: Subscription
Serial number: 96040847952673253905
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\NANCYC~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 476.3G, 171.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
AdbePM.dll PatchMatch 2021/06/11:21:35:30 1.630273 1.630273
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/06/17-21:05:37 79.fa1226f 79.fa1226f
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.5786aef 79.5786aef
AdobeXMP.dll Adobe XMP Core 2021/06/14-18:28:11 79.217bca6 79.217bca6
AdobeXMPFiles.dll Adobe XMP Files 2021/06/14-18:28:11 79.217bca6 79.217bca6
AdobeXMPScript.dll Adobe XMP Script 2021/06/14-18:28:11 79.217bca6 79.217bca6
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2021/06/11-21:30:55 79.1afc25f 79.1afc25f
ARE.dll ARE 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
AXE8SharedExpat.dll AXE8SharedExpat 2021/06/14-14:42:05 79.d56d744 79.d56d744
AXEDOMCore.dll AXEDOMCore 2021/06/14-14:42:05 79.d56d744 79.d56d744
Bib.dll BIB 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
BIBUtils.dll BIBUtils 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/06/17-21:05:37 79.6230c9c 79.6230c9c
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.0.3.86
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/06/14-16:52:12 79.0d5b258 79.0d5b258
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/06/17-21:05:37 79.deb3704 79.deb3704
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world452.dll OpenCV library 4.5.2
Plugin.dll Adobe Photoshop 2021 22.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.4
PSViews.dll Adobe Photoshop 2021 22.4
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.da06e70 79.da06e70
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.0.3.86


Required plugins:

Accented Edges 22.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.4 - from the file “Filter Gallery.8bf”
Average 22.4 (20210708.r.317 bb896cc) - from the file “Average.8bf”
Bas Relief 22.4 - from the file “Filter Gallery.8bf”
BMP 22.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.3 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.3 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.4 - from the file “Filter Gallery.8bf”
Charcoal 22.4 - from the file “Filter Gallery.8bf”
Chrome 22.4 - from the file “Filter Gallery.8bf”
Cineon 22.4 (20210708.r.317 bb896cc) - from the file “Cineon.8bi”
Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”
Clouds 22.4 (20210708.r.317 bb896cc) - from the file “Clouds.8bf”
Color Halftone 22.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.4 - from the file “Filter Gallery.8bf”
Conté Crayon 22.4 - from the file “Filter Gallery.8bf”
Craquelure 22.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.4 (20210708.r.317 bb896cc) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.4 - from the file “Filter Gallery.8bf”
Crystallize 22.4 - from the file “Standard MultiPlugin.8bf”
Cutout 22.4 - from the file “Filter Gallery.8bf”
Dark Strokes 22.4 - from the file “Filter Gallery.8bf”
De-Interlace 22.4 - from the file “Standard MultiPlugin.8bf”
Detail 10.0 - from the file “tltopazdetailps_x64.8bf”
Dicom 22.4 - from the file “Dicom.8bi”
Difference Clouds 22.4 (20210708.r.317 bb896cc) - from the file “Clouds.8bf”
Diffuse Glow 22.4 - from the file “Filter Gallery.8bf”
Displace 22.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.4 - from the file “Filter Gallery.8bf”
Entropy 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Export Color Lookup Tables 22.4 (20210708.r.317 bb896cc) - from the file “Export3DLUT.8be”
Extrude 22.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.4 (20210708.r.317 bb896cc) - from the file “FastCore.8bx”
Fibers 22.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.4 - from the file “Filter Gallery.8bf”
Filter Gallery 22.4 - from the file “Filter Gallery.8bf”
Fresco 22.4 - from the file “Filter Gallery.8bf”
Glass 22.4 - from the file “Filter Gallery.8bf”
Glow 10.0 - from the file “tltopazglowps_x64.8bf”
Glowing Edges 22.4 - from the file “Filter Gallery.8bf”
Grain 22.4 - from the file “Filter Gallery.8bf”
Graphic Pen 22.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.4 (20210708.r.317 bb896cc) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.4 - from the file “Standard MultiPlugin.8bf”
IGES 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
Imagenomic Plug-in Console 1.7.0.0 - from the file “ImagenomicPluginConsole64.8li”
Impression 10.0 - from the file “tsimpressionps_x64.8bf”
Ink Outlines 22.4 - from the file “Filter Gallery.8bf”
JPEG 2000 22.4 - from the file “JPEG2000.8bi”
Kurtosis 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Lens Blur 22.4 - from the file “Lens Blur.8bf”
Lens Correction 22.4 - from the file “Lens Correction.8bf”
Lens Flare 22.4 - from the file “Standard MultiPlugin.8bf”
Liquify 22.4 - from the file “Liquify.8bf”
Luminar 4 17.0 - from the file “Luminar4.8bf”
Luminar AI 17.0 - from the file “LuminarAI.8bf”
Matlab Operation 22.4 (20210708.r.317 bb896cc) - from the file “ChannelPort.8bf”
Maximum 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Mean 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Measurement Core 22.4 (20210708.r.317 bb896cc) - from the file “MeasurementCore.8me”
Median 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Mezzotint 22.4 - from the file “Standard MultiPlugin.8bf”
Minimum 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
MMXCore Routines 22.4 (20210708.r.317 bb896cc) - from the file “MMXCore.8bx”
Mosaic Tiles 22.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.4 (20210708.r.317 bb896cc) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.4 - from the file “Filter Gallery.8bf”
Note Paper 22.4 - from the file “Filter Gallery.8bf”
NTSC Colors 22.4 (20210708.r.317 bb896cc) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.4 - from the file “Filter Gallery.8bf”
ON1 Develop 2020 14.6.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2020 14.6.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2020 Filter 14.6.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2021 15.5.0.0 - from the file “PerfectEnhanceProxy.8bf”
ON1 Develop 2021 15.5.0.0 - from the file “PerfectEnhanceProxy.8bf”
ON1 Develop 2021 Filter 15.5.0.0 - from the file “PerfectEnhanceProxy.8bf”
ON1 Effects 2020 14.6.0.0 - from the file “PerfectEffectsProxy.8li”
ON1 Effects 2020 14.6.0.0 - from the file “PerfectEffectsProxy.8li”
ON1 Effects 2020 Filter 14.6.0.0 - from the file “PerfectEffectsProxy.8li”
ON1 Effects 2021 15.5.0.0 - from the file “PerfectEffectsProxy.8bf”
ON1 Effects 2021 15.5.0.0 - from the file “PerfectEffectsProxy.8bf”
ON1 Effects 2021 Filter 15.5.0.0 - from the file “PerfectEffectsProxy.8bf”
ON1 Portrait 2020 14.6.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2020 14.6.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2020 Filter 14.6.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait AI 2021 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
ON1 Portrait AI 2021 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
ON1 Portrait AI 2021 Filter 15.5.0.0 - from the file “PerfectPortraitProxy.8bf”
ON1 Resize 2020 14.6.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Engine Automation 14.6.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Engine Filter 14.6.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Filter 14.6.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Standalone Filter 14.1.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2021 15.5.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2021 Engine Automation 15.5.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2021 Engine Filter 15.5.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2021 Filter 15.5.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize Standalone 2020 14.1.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize Standalone 2020 Engine Automation 14.1.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize Standalone 2020 Engine Filter 14.1.1.0 - from the file “PerfectResizeProxy.8li”
OpenEXR 22.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.4 - from the file “Filter Gallery.8bf”
Palette Knife 22.4 - from the file “Filter Gallery.8bf”
Patchwork 22.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.4 - from the file “Standard MultiPlugin.8bf”
PCX 22.4 (20210708.r.317 bb896cc) - from the file “PCX.8bi”
Photocopy 22.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.4 (20210708.r.317 bb896cc) - from the file “ChannelPort.8bf”
Pinch 22.4 - from the file “Standard MultiPlugin.8bf”
Pixar 22.4 (20210708.r.317 bb896cc) - from the file “Pixar.8bi”
Plaster 22.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.4 - from the file “Filter Gallery.8bf”
Pointillize 22.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.4 (20210708.r.317 bb896cc) - from the file “PBM.8bi”
Portraiture 3 3.0.3.6 - from the file “Portraiture3.8bf”
Poster Edges 22.4 - from the file “Filter Gallery.8bf”
PRC 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
Radial Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Radiance 22.4 (20210708.r.317 bb896cc) - from the file “Radiance.8bi”
Range 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Render Color Lookup Grid 22.4 (20210708.r.317 bb896cc) - from the file “Export3DLUT.8be”
Reticulation 22.4 - from the file “Filter Gallery.8bf”
Ripple 22.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.4 - from the file “Filter Gallery.8bf”
Save for Web 22.4 - from the file “Save for Web.8be”
ScriptingSupport 22.4 - from the file “ScriptingSupport.8li”
Shake Reduction 22.4 - from the file “Shake Reduction.8bf”
Shear 22.4 - from the file “Standard MultiPlugin.8bf”
Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”
Skewness 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Smart Blur 22.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.4 - from the file “Filter Gallery.8bf”
Solarize 22.4 (20210708.r.317 bb896cc) - from the file “Solarize.8bf”
Spaces 22.4 - from the file “Spaces.8li”
Spatter 22.4 - from the file “Filter Gallery.8bf”
Spherize 22.4 - from the file “Standard MultiPlugin.8bf”
Sponge 22.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.4 - from the file “Filter Gallery.8bf”
Stained Glass 22.4 - from the file “Filter Gallery.8bf”
Stamp 22.4 - from the file “Filter Gallery.8bf”
Standard Deviation 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Sumi-e 22.4 - from the file “Filter Gallery.8bf”
Summation 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Targa 22.4 - from the file “Standard MultiPlugin.8bf”
Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”
Texturizer 22.4 - from the file “Filter Gallery.8bf”
Tiles 22.4 - from the file “Standard MultiPlugin.8bf”
Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”
Torn Edges 22.4 - from the file “Filter Gallery.8bf”
Twirl 22.4 - from the file “Standard MultiPlugin.8bf”
U3D 22.4 (20210708.r.317 bb896cc) - from the file “U3D.8bi”
Underpainting 22.4 - from the file “Filter Gallery.8bf”
Vanishing Point 22.4 - from the file “VanishingPoint.8bf”
Variance 22.4 (20210708.r.317 bb896cc) - from the file “statistics.8ba”
Water Paper 22.4 - from the file “Filter Gallery.8bf”
Watercolor 22.4 - from the file “Filter Gallery.8bf”
Wave 22.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.4 (20210708.r.317 bb896cc) - from the file “WIASupport.8li”
Wind 22.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.4 (20210708.r.317 bb896cc) - from the file “WBMP.8bi”
ZigZag 22.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.3.0.56 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.3.0\"
CDO: 1.89.0
CmdN: 1.8.3
CDP: 1.112.0
Discover Panel (Loaded) 1.7.0.59 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.37.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

Neural Filters (Prepared) 1.6.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\index.html”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\extensions\stock-panel-licensing\index.html”
ON1 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\onOne\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_13_164\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Aug 28, 2021 Aug 28, 2021

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Mark is out on his sabbatical. I'll try and answer for him.

 

Your graphics card is underpowered and the driver is way out of date.

 

Name: NVIDIA GeForce GTX 570
VRAM: 1,283 MB
Driver date: 2018-03-23 000000.000000-000

 

I would replace the whole card with a modern one with 4GB of VRAM.

Senior Product Manager - Customer Advocacy - Digital Imaging

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