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The com.adobe.preview.loader extension could not be loaded because it was not properly signed.

Explorer ,
Dec 02, 2015 Dec 02, 2015

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After updating Photoshop, I'm getting this error:

screen.jpg

"The com.adobe.preview.loader extension could not be loaded because it was not properly signed."

How can I reinstall preview loader extension to fix it?

Thanks.

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correct answers 1 Correct answer

Adobe Employee , Dec 07, 2015 Dec 07, 2015

To help us understand what's causing this problem, can each person that is experiencing the problem please answer the following questions?:

1. Did you get any errors in the Creative Cloud Application when you first tried installing the Photoshop CC 2015 updates?

2. Did you have any pre-release (beta) versions of Photoshop CC 2015 installed?

3. What OS are you using?

To resolve the issue, please try the following:

  1. Uninstall Photoshop CC 2015 using the uninstaller:
    https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
...

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Adobe Employee ,
Dec 08, 2015 Dec 08, 2015

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Hi All,

Please check the Knowledge base article for the issue:

com.adobe.preview.loader extension could not be loaded

Hope that helps.

Regards,

~Mohit

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Community Beginner ,
Dec 15, 2015 Dec 15, 2015

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1. Got no errors when installing.

2. Had no beta versions.

-Marc

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Community Beginner ,
Oct 31, 2016 Oct 31, 2016

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Photoshop CC 2015.5

Nothing of the stated above helps (as of October 31, 2016).

Uninstalled, cleared folders, renamed, deleted, reinstalled, what not.

The error still pops up.

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Adobe Employee ,
Oct 31, 2016 Oct 31, 2016

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Hi AdorableAndray

Please update the Photoshop to 2015.5.1 version.

Keep Adobe Photoshop up to date

Regards,

Mohit

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Community Beginner ,
Oct 31, 2016 Oct 31, 2016

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@Mohit Goyal 

Thank you Mohit. I should've corrected myself earlier because I do have 2015.5.1 installed at the moment.

So updating PS is in no way a solution to this.

I spent the rest of the day yesterday trying to persuade Photoshop to take this error away.

Did a couple of full reinstalls of all the Adobe programs that I have. Nothing helped.

Until I not only did another full reinstall but also cleaned the whole workstation using first Creative Cloud Clean-up Tool, then Revo Uninstaller and then CCleaner.

And manually deleted all the Adobe leftovers from the disc (common files and such)...

Well, this is fun. Not

But it finally let me continue my work peacefully. I stopped getting this disrupting message.

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Adobe Employee ,
Oct 31, 2016 Oct 31, 2016

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We apologies for the inconvenience caused to you due to this error.

Thank you so much for the update.

Regards,

Mohit

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New Here ,
Dec 08, 2015 Dec 08, 2015

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This seems to have worked for me.

Thanks.

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Community Beginner ,
Dec 15, 2015 Dec 15, 2015

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This worked for me also.

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Enthusiast ,
Dec 01, 2016 Dec 01, 2016

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Got the same error.  I'm on Mac OS 10.11.16, Photoshop 2017

I tried multiple solutions

    - Clearing the presets as suggested above.

    - Preferences > Plug-Ins > Enable Generator (checked)

    - Load Extension Panels (checked)

    - Preferences > Plug-Ins > Alllow Extensions to Connect to the Internet (Checked)

    - Even tested using one of Davide Barranca's pre-built panels from https://github.com/undavide/PS-Panels-Boilerplate

So far no luck

Always getting the same results: "extension could not be loaded because it was not properly signed"

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New Here ,
Feb 27, 2020 Feb 27, 2020

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LATEST

I saw the video and I think this could be the solution to your problem.

https://www.youtube.com/watch?v=zJ9cCtxtvaY

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