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Hello, I encountered a problem when i am working with in Camara Raw (Ver 17.1 Newest) Photoshop (26.2.0 Latest version). The issue is that the GPU has encountered an unrecoverable error. Due to runtime error gpu acceleration has been disabled.
The issue does not always happen. lets say one out of two sessions. When it happens and I restart Photoshop the issue can stay away that session.
All software, Windows, drivers , bios are up to date.
My laptop HP Omen 16.1 is 1.5 years old with a processor 13th Gen Intel(R) Core(TM) i7-13700HX and a NVIDIA GeForce RTX 4060 Laptop GPU.
The issue exists already for a longer time.
Windows was reinstalled and even the motherboard and graphic cards was renewed last week, but the issue still remains.
In Photoshop the GPU compatibilitycheck shows a driver update, but the driver of the graphic card is up to date. It's 7 month old where Photoshop mentions max 6 month.
Also checked and changed some settings which was mentioned which could solve GPU issues.
Anyone any other ideas?
Thanks, Eric
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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Thank you.
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Make sure that you are using a Studio driver and not a Game driver for the RTX 4060.
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Hi Bob, thanks for the advise. Will do and see iof this solves the problem. Tx, Eric
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Unfortunatly still getting the same GPU error. In camera raw while working on the effects...
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also with noise reduction and presets....
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Hi,
The latest Studio drivers from NVidia are January 2025 (553.62) not seven months old. You can search on this link to get them direct from NVidia. https://www.nvidia.com/en-us/drivers/
In addition, you mention that you are using a laptop. It is common for a laptop to have both a dedicated GPU and an integrated GPU. If so, you need to make sure that Photoshop is using the dedicated GPU. To do that, open the NVidia control panel (right click on your desktop to see that option) and go to Manage 3D settings. Under 'program settings', choose Photoshop and make sure it is set to use the High Performance NVidia processor. This Adobe help page gives more info: https://helpx.adobe.com/uk/photoshop/kb/troubleshoot-gpu-graphics-card.html
If you still encounter problems after taking both these steps, please go to Photoshop's Help>System info and click the Copy button. Then paste the info here.
Dave
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Hi Dave,
Thanks for your reply. I chcked and douible checked, but the latest NVIDIA studio driver the NVIDIA app shows me is version 566.36 Tue Dec 10, 2024. Via your link and manually selecting the graphic card the same drives (Dec 10, 2024) was shown.
I have reinstalled it, but the problem still occurs.
Further, the 3D setting was set on general and mentioned that the NVIDIA driver was selected. I changed that and choose the NVIDIA as dedicated GPU.
In below the info from Photoshop. It is in dutch, but if needed I can translate it.
Adobe Photoshop-versie: 26.2.0 20241207.r.140 bc85906 x64
Aantal keer gestart/started: 12
Besturingssysteem/OS system: Windows 11 64 bits
Versie/version: 11 of hoger 10.0.26100.2894
Systeemarchitectuur: Intel CPU-familie:6, Model:15, Stepping:2 met MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybrideCPU(8:8), HyperThreading
Aantal fysieke processors: 16
Aantal logische processors: 24
Snelheid processor: 2304 MHz
Ingebouwd geheugen: 16077 MB
Beschikbaar geheugen: 10295 MB
Hoeveelheid beschikbaar geheugen voor Photoshop: 11838 MB
Geheugen in gebruik door Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK-versie: 4.0.6
Adobe Firefly: gebruik een generatieve AI-functie om de nieuwste versie te bekijken.
OpenColorIO-versie: 2.4.0
C2PA-bibliotheekversie: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL-versie: 1.39.0.9
Krijtbord: Uitgeschakeld.
Krijtbord-document maken: Uitgeschakeld.
D3D12Warp-renderer: Uitgeschakeld.
Nauwkeurig kleurbeheer voor HDR-weergave: Uitgeschakeld.
Aliaslagen: Uitgeschakeld.
Grootlicht: Ingeschakeld.
Blokgrootte van afbeelding: 1024 kB
Niveaus voor afbeeldingscache: 4
Lettertypevoorvertoning: Groot
HarfBuzz-versie: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stabiel: Juist
OpenCL API stabiel: Juist
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 4060 Laptop GPU
GPUVendor: NVIDIA
NVIDIA GeForce RTX 4060 Laptop GPU UNKNOWN, NVIDIA
Intel(R) UHD Graphics UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,957 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Scherm: 1
Grenzen weergeven: (0, 0) -> (1920, 1080)
Weergaveschaal: 1
Hoofdscherm
Weergavetype: SDR
Weergaveprofiel: sRGB IEC61966-2.1
Scherm: 2
Grenzen weergeven: (3840, 0) -> (5760, 1080)
Weergaveschaal: 1,25
Weergavetype: SDR
Weergaveprofiel: sRGB IEC61966-2.1
Scherm: 3
Grenzen weergeven: (1920, 0) -> (3840, 1080)
Weergaveschaal: 1
Weergavetype: SDR
Weergaveprofiel: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[0 ms]
Start RunAllAPIs
[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=36380763 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 x64
[0 ms]
Start GetSnifferResult
[739 ms]
Start sniffer 2025-01-26 23:26:49
# Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=36380763 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 x64
{84 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY10
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Laptop GPU index=0)
Display 1
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 Laptop GPU index=0)
Display 2
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (3,840, 0) -> (5,760, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Intel(R) UHD Graphics index=1)
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4060 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY10
\\.\DISPLAY9
GPU accessible RAM: 7,957 MB
VRAM: 7,957 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,429 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-12-03 000000.000000-000
Driver age: 1 month
Driver version: 32.0.15.6636
Supports UMA: UNSUPPORTED
D3D-ID: 10464
Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,557 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,429 MB
API version: 12.2 (12.2)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2024-08-19 000000.000000-000
Driver age: 5 months
Driver version: 32.0.101.5972
Supports UMA: SUPPORTED
D3D-ID: 18056
End platform native
{384 ms}
{384 ms}
Start platform OpenCL
# displays: 0
# devices: 2
Device 0
Name: NVIDIA GeForce RTX 4060 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,585 MB
VRAM: 8,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 709 GB / s
Compute score: 6,195.48
Device name string: NVIDIA GeForce RTX 4060 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 7,451 MB
VRAM: 7,451 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 79 GB / s
Compute score: 317.773
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{707 ms}
Exit code kExitNormal
End sniffer 2025-01-26 23:26:50
[kStatusNormal, kExitNormal]
[739 ms]
Finish RunAllAPIs
[744 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
Type licentie: Abonnement
Serienummer: 96040842623508536154
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Toepassingsmap: C:\Program Files\Adobe\Adobe Photoshop 2025\
Tijdelijk bestandspad: C:\Users\ericc\AppData\Local\Temp\
Werkgeheugen van Photoshop heeft asynchrone I/O ingeschakeld
Werkvolume(s):
Start, 952,7 GB, 806,1 GB vrij
Map voor vereiste plug-ins: C:\Program Files\Adobe\Adobe Photoshop 2025\Required\Plug-ins\
Map Primaire plug-ins: C:\Program Files\Adobe\Adobe Photoshop 2025\Plug-ins\
Geïnstalleerde componenten:
ACE.dll ACE 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
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AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
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CoolType.dll CoolType 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
CRClient.dll Adobe Crash Reporter Client DLL 16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.1.0
dvaadameve.dll Adobe DVA 2025 25.1.0
dvaappsupport.dll Adobe DVA 2025 25.1.0
dvaaudiodevice.dll Adobe DVA 2025 25.1.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.1.0
dvacore.dll Adobe DVA 2025 25.1.0
dvacrashhandler.dll Adobe DVA 2025 25.1.0
dvaeve.dll Adobe DVA 2025 25.1.0
dvaevefactory.dll Adobe DVA 2025 25.1.0
dvamarshal.dll Adobe DVA 2025 25.1.0
dvamediatypes.dll Adobe DVA 2025 25.1.0
dvametadata.dll Adobe DVA 2025 25.1.0
dvametadataapi.dll Adobe DVA 2025 25.1.0
dvametadataUI.dll Adobe DVA 2025 25.1.0
dvanet.dll Adobe DVA 2025 25.1.0
dvaplayer.dll Adobe DVA 2025 25.1.0
dvascripting.dll Adobe DVA 2025 25.1.0
dvastorage.dll Adobe DVA 2025 25.1.0
dvatemporalxmp.dll Adobe DVA 2025 25.1.0
dvatransport.dll Adobe DVA 2025 25.1.0
dvaui.dll Adobe DVA 2025 25.1.0
dvavulcansupport.dll Adobe DVA 2025 25.1.0
dvaworkspace.dll Adobe DVA 2025 25.1.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-8.1.0-1-bcbb734
dynamiclink.dll Adobe DVA 2025 25.1.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
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ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
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ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
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ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
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libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
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libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
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Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
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opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.2
PSViews.dll Adobe Photoshop 2025 26.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5bf4e2c 79.5bf4e2c
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VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.0-1-bcbb734
UPIC 2.6.0
Vereiste plug-ins:
Adaptief groothoek 26.2 - van het bestand “Adaptive Wide Angle.8bf”
Andere wolken 26.2 - van het bestand “Clouds.8bf”
Arcering 26.2 - van het bestand “Filter Gallery.8bf”
Asymmetrisch 26.2 - van het bestand “statistics.8ba”
Basreliëf 26.2 - van het bestand “Filter Gallery.8bf”
Bereik 26.2 - van het bestand “statistics.8ba”
BMP 26.2 - van het bestand “Standard MultiPlugin.8bf”
Bol 26.2 - van het bestand “Standard MultiPlugin.8bf”
Camera Raw 17.1 - van het bestand “Camera Raw.8bi”
Camera Raw-filter 17.1 - van het bestand “Camera Raw.8bi”
Chroom 26.2 - van het bestand “Filter Gallery.8bf”
Cineon 26.2 - van het bestand “Cineon.8bi”
Conté crayon 26.2 - van het bestand “Filter Gallery.8bf”
Craquelure 26.2 - van het bestand “Filter Gallery.8bf”
De-Interlace 26.2 - van het bestand “Standard MultiPlugin.8bf”
Dicom 26.2 - van het bestand “Dicom.8bi”
Diffuse gloed 26.2 - van het bestand “Filter Gallery.8bf”
Donkere lijnen 26.2 - van het bestand “Filter Gallery.8bf”
Droog penseel 26.2 - van het bestand “Filter Gallery.8bf”
Entropie 26.2 - van het bestand “statistics.8ba”
FastCore Routines 26.2 - van het bestand “FastCore.8bx”
Filigraan 26.2 - van het bestand “Filter Gallery.8bf”
Filmkorrel 26.2 - van het bestand “Filter Gallery.8bf”
Filter Figuurpakket 26.2 - van het bestand “ChannelPort.8bf”
Filter Foto's uitsnijden en rechttrekken 26.2 - van het bestand “Standard MultiPlugin.8bf”
Filtergalerie 26.2 - van het bestand “Filter Gallery.8bf”
Fotokopie 26.2 - van het bestand “Filter Gallery.8bf”
Foto's uitsnijden en rechttrekken 26.2 - van het bestand “CropPhotosAuto.8li”
Fresco 26.2 - van het bestand “Filter Gallery.8bf”
Geaccentueerde randen 26.2 - van het bestand “Filter Gallery.8bf”
Gebrandschilderd glas 26.2 - van het bestand “Filter Gallery.8bf”
Geef diepte 26.2 - van het bestand “Standard MultiPlugin.8bf”
Gemiddelde 26.2 - van het bestand “Average.8bf”
Gescheurde randen 26.2 - van het bestand “Filter Gallery.8bf”
Gips 26.2 - van het bestand “Filter Gallery.8bf”
Glas 26.2 - van het bestand “Filter Gallery.8bf”
Golf 26.2 - van het bestand “Standard MultiPlugin.8bf”
Grafische pen 26.2 - van het bestand “Filter Gallery.8bf”
Halftoonraster 26.2 - van het bestand “Filter Gallery.8bf”
Halide Bottlenecks 26.2 - van het bestand “HalideBottlenecks.8bx”
HDRMergeUI 26.2 - van het bestand “HDRMergeUI.8bf”
Hoeklijn 26.2 - van het bestand “Filter Gallery.8bf”
Houtskool 26.2 - van het bestand “Filter Gallery.8bf”
HSB/HSL 26.2 - van het bestand “Standard MultiPlugin.8bf”
IFF-formaat 26.2 - van het bestand “Standard MultiPlugin.8bf”
Inktomtrek 26.2 - van het bestand “Filter Gallery.8bf”
JPEG 2000 26.2 - van het bestand “JPEG2000.8bi”
Kleur halftoon 26.2 - van het bestand “Standard MultiPlugin.8bf”
Kleur-opzoektabellen exporteren 26.2 - van het bestand “Export3DLUT.8be”
Kleurpotlood 26.2 - van het bestand “Filter Gallery.8bf”
Klodder 26.2 - van het bestand “Filter Gallery.8bf”
Kneep 26.2 - van het bestand “Standard MultiPlugin.8bf”
Knipsel 26.2 - van het bestand “Filter Gallery.8bf”
Korrel 26.2 - van het bestand “Filter Gallery.8bf”
Krijt en &houtskool 26.2 - van het bestand “Filter Gallery.8bf”
Kristal 26.2 - van het bestand “Standard MultiPlugin.8bf”
Kronkel 26.2 - van het bestand “Standard MultiPlugin.8bf”
Lappendeken 26.2 - van het bestand “Filter Gallery.8bf”
Lenscorrectie 26.2 - van het bestand “Lens Correction.8bf”
Matlab Operation 26.2 - van het bestand “ChannelPort.8bf”
Maximaal 26.2 - van het bestand “statistics.8ba”
Mediaan 26.2 - van het bestand “statistics.8ba”
Metingskern 26.2 - van het bestand “MeasurementCore.8me”
Mezzotint 26.2 - van het bestand “Standard MultiPlugin.8bf”
Minimaal 26.2 - van het bestand “statistics.8ba”
MMXCore-routines 26.2 - van het bestand “MMXCore.8bx”
Moyenne 26.2 - van het bestand “statistics.8ba”
Mozaïektegels 26.2 - van het bestand “Filter Gallery.8bf”
Neon gloed 26.2 - van het bestand “Filter Gallery.8bf”
NTSC-kleuren 26.2 - van het bestand “NTSC Colors.8bf”
Oceaanrimpel 26.2 - van het bestand “Filter Gallery.8bf”
Ondersteuning van meerdere processors 26.2 - van het bestand “MultiProcessor Support.8bx”
OpenEXR 26.2 - van het bestand “Standard MultiPlugin.8bf”
Oplichtende rand 26.2 - van het bestand “Filter Gallery.8bf”
Opslaan voor web 26.2 - van het bestand “Save for Web.8be”
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Paden naar Illustrator 26.2 - van het bestand “Standard MultiPlugin.8bf”
Paletmes 26.2 - van het bestand “Filter Gallery.8bf”
Parametric Filter NO VERSION - van het bestand “MaterialFilter.8bf”
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Perspectiefpunt 26.2 - van het bestand “VanishingPoint.8bf”
Pixar 26.2 - van het bestand “Pixar.8bi”
Plastic 26.2 - van het bestand “Filter Gallery.8bf”
Pointilleren 26.2 - van het bestand “Standard MultiPlugin.8bf”
Poolcoördinaten 26.2 - van het bestand “Standard MultiPlugin.8bf”
Portable Bit Map 26.2 - van het bestand “PBM.8bi”
Posterranden 26.2 - van het bestand “Filter Gallery.8bf”
Postpapier 26.2 - van het bestand “Filter Gallery.8bf”
Radiaal vaag 26.2 - van het bestand “Standard MultiPlugin.8bf”
Radiance 26.2 - van het bestand “Radiance.8bi”
Raster Kleur opzoeken renderen 26.2 - van het bestand “Export3DLUT.8be”
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Ruw pastel 26.2 - van het bestand “Filter Gallery.8bf”
Schuin 26.2 - van het bestand “Standard MultiPlugin.8bf”
Scriptondersteuning 26.2 - van het bestand “ScriptingSupport.8li”
Slim vervagen 26.2 - van het bestand “Standard MultiPlugin.8bf”
Solariseren 26.2 - van het bestand “Solarize.8bf”
SP Substance Suite NO VERSION - van het bestand “MaterialSuite.8li”
Spetters 26.2 - van het bestand “Filter Gallery.8bf”
Spons 26.2 - van het bestand “Filter Gallery.8bf”
Sproeilijn 26.2 - van het bestand “Filter Gallery.8bf”
Standaardafwijking 26.2 - van het bestand “statistics.8ba”
Stempel 26.2 - van het bestand “Filter Gallery.8bf”
Structuurmaker 26.2 - van het bestand “Filter Gallery.8bf”
Substance 3D Viewer NO VERSION - van het bestand “Substance3DViewerForPs.8bi”
Sumi-e 26.2 - van het bestand “Filter Gallery.8bf”
Targa 26.2 - van het bestand “Standard MultiPlugin.8bf”
Tegels 26.2 - van het bestand “Standard MultiPlugin.8bf”
Uitvloeien 26.2 - van het bestand “Liquify.8bf”
Vage lens 26.2 - van het bestand “Lens Blur.8bf”
Variantie 26.2 - van het bestand “statistics.8ba”
Verplaatsen 26.2 - van het bestand “Standard MultiPlugin.8bf”
Vezels 26.2 - van het bestand “Standard MultiPlugin.8bf”
Vlek 26.2 - van het bestand “Filter Gallery.8bf”
Voorbewerking 26.2 - van het bestand “Filter Gallery.8bf”
Waterpapier 26.2 - van het bestand “Filter Gallery.8bf”
Waterverf 26.2 - van het bestand “Filter Gallery.8bf”
Welving 26.2 - van het bestand “statistics.8ba”
WIA-ondersteuning 26.2 - van het bestand “WIASupport.8li”
Wind 26.2 - van het bestand “Standard MultiPlugin.8bf”
Wireless Bitmap 26.2 - van het bestand “WBMP.8bi”
Wolken 26.2 - van het bestand “Clouds.8bf”
ZigZag 26.2 - van het bestand “Standard MultiPlugin.8bf”
Zon 26.2 - van het bestand “Standard MultiPlugin.8bf”
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Unified Extensibility Platform – Extensies:
Home Screen (Geladen) 8.0.0.78 - uit bestand "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-8.0.0\"
CmdN: 1.22.26
UAB: 2.18.0-8
Geladen in: 275 ms - impact opstarttijd: 18 ms
ccx-timeline (Voorbereid) 3.1.12.0 - uit bestand "Gewenste map"
CCX Commenting UXP Webview (Geladen) 30.7.0.0 - uit bestand "Gewenste map"
Geladen in: 4268 ms - impact opstarttijd: 0 ms
CCX Sharesheet UXP (Voorbereid) 30.20.1.0 - uit bestand "Gewenste map"
In app notifications (Geladen) 2.0.25.0 - uit bestand "Gewenste map"
Geladen in: 295 ms - impact opstarttijd: 0 ms
Content Credentials (Geladen) 0.46.0.0 - uit bestand "Gewenste map"
Geladen in: 3756 ms - impact opstarttijd: 0 ms
CC Libraries Panel (Voorbereid) 4.8.173.0 - uit bestand "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\"
CAPTURE: 2.0.41 STOCK: 4.2.6
Parametrisch filter (Voorbereid) 1.0.0.0 - uit bestand "Gewenste map"
Photoshop Adjustments Panel (Geladen) 2.2.8.0 - uit bestand "Gewenste map"
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Photoshop UXP Export-As (Voorbereid) 5.11.2.0 - uit bestand "Gewenste map"
Photoshop In App Messaging (Geladen) 4.5.0.0 - uit bestand "Gewenste map"
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Information Alert (Voorbereid) 0.5.0.0 - uit bestand "Gewenste map"
Photoshop Selection Feedback (Voorbereid) 0.5.0.0 - uit bestand "Gewenste map"
Share Panel (Voorbereid) 1.0.7.0 - uit bestand "Gewenste map"
Plugins Panel (Voorbereid) 1.6.9.0 - uit bestand "Gewenste map"
Substance 3D Viewer Plugin for Photoshop (Voorbereid) 1.0.0.0 - uit bestand "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
IC popup message (Geladen) 1.0.0.0
Geladen in: 3819 ms - impact opstarttijd: 0 ms
Multilayer Protection (Geladen) 1.0.0.0
Geladen in: 3820 ms - impact opstarttijd: 0 ms
Discover Panel (Geladen) 2409.109.1.2 - uit bestand "Gewenste map"
Geladen in: 4271 ms - impact opstarttijd: 0 ms
Neural Filters (Gedeponeerd) 1.15.0.102 - uit bestand "Gewenste map"
Scantijd: 0 ms - vermeldingen: 31
Extensies:
Bibliotheken 1.0.0 - uit het bestand “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - uit het bestand “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - uit het bestand “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\extensions\capture\capture.html”
Exporteren als 4.8.16 - uit het bestand “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exporteren als 4.8.16 - uit het bestand “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - uit het bestand “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_8_173\manager.html”
Geïnstalleerde TWAIN-apparaten: GEEN
Tx, Eric
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Hi
You are right 566.36 is the current Studio driver and should be fine. Can you try this:
Reinstall the NVidia driver, but this time choose NVidia Graphics Driver (not NVidia Graphics Driver and NVidia App).
Then choose Custom (Advanced)
Then choose Perform a Clean Installation
That should overwrite any remnants of the older driver which may be causing issues
Dave
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Hi Dave, when I deinstall the driver the screen goes black and the driver is gone, a few seconds later it shows the Microsoft Basic Display driver. then aprox one minute later the screen goes black again and the NVidia driver is back....
1:
2: Driver removed, Microsoft Basic Display driver appears
3: Aprox 1-2 min, screen goes black and NVIDIA driver is back...
Then, when I install the driver and go to custom i can't unselect the NVIDIA App.
In below what I can unselect.
Or must I remove all NVIDIA software which is on my laptop?
Hope you still are interrested....?
Perhaps I am missing something simple...
Tx,Eric
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Hi,
There is no need to uninstall anything. You select the NVidia Graphics driver only, on the screen before the one you attached in your post. Then it should not be checked when you reach that screen you attached.
Cheers
Dave
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Hi Dave,
When starting the driver
I get below 4 dialogboxes.
DB 1 is to agree the softwarelicence, 2 I can choose express or custom (Aangepast) which I choose, then I see some options which are selected by default. Of these I can only unselect which are shown in pic 4.
I wanted to only deselect the NVIDIA App, but can't...
Looks like te NVIDIA App is a must. Further the USBC also as I connect two screens via UCB C.
But, I do not see the option to select anything before pic 4.
Thanks,
Eric
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I tripped over this the last time - it turned out there was an initial screen, at the very beginning, where the choice was to install either the driver or the driver plus GeForce Experience (I assume this is the "Nvidia app"). Only after this did the proper installer launch, and I could uncheck everything but the driver.
Anyway.
Your system info still shows that the Intel UHD is active. You may need to disable it completely in the operating system, as per section 6 & 7 here:
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html
Photoshop uses the GPU for actual data processing, it's not a simple one-way downstream flow. You can't send data to one GPU and get it back from the other. There can only be one GPU in this equation.
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D Fosse is correct - I just reinstalled my driver to check. The choice is right back at the start, before you get to the license agreement. However, if you do install the NVidia app, don't worry, you can safely uninstall it from Windows Uninstall.
Dave
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Checking, tx!
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Hi D, thanks for your advice.
On the https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html I have tried all except 3, reset your preferences without any success unfortunatly. will now check again if I can find the initial screen you mentioned. Tx, Eric.
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Alright, captured all DB's which came up when I launched the driver.exe file.
First DB, Win asks if I allow the NVIDIA app to make changes. No option to select or unselect anything.
Second, when prossing OK the driver starts uinpacking. No option to select or unselect anything.
Third, driver unpacking is in process. No option to select or unselect anything.
Passed the initial screen and into the actual installation of the driver.
Driver installed as per selected items.
Please advise if you also see these screens and at which stage you could choose to install either the driver or the driver plus "Nvidia app".
Tx again,
Eric
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Hi Peru, did that as shownb in above, but as shown here, no possibility to unchek the NVIDIA-app.
I can click what I want imn any sequence, it will not unselect.
Tx,
Eric
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Hi this is the first screen I see after the files download. You make the selection before clicking 'agree and continue' to move to the Licence agreement.
I wonder though if I am given a choice because I do not have the NVidia app already installed. Try using Windows uninstaller to uninstall the NVidia app before running the driver install and see if you are then given the same choices.
Dave
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Hi Dave, your correct and that makes sence. Via the installer you can't uninstall the app. It just says the app it's installed already. Just uninstalled it, rebooted and now it was not selected. Unfortunatly the error still appears.
When I restart PS it works again, but when working in camera raw it happens. When opened a picture in CR my RAM is at 54%. When I let the noice reduction run memory goes to 80% and stays there. When I then go to presets memory goes to 98% and backto 83.... I have just hoovered over a preset and the error happens....
The photo is on a external HDD. Also tried it on from my C drive (SSD). Same issue.... It also happens when I not work with presets....
Just installed the NVIDIA app back to see if the grafic card was selected for PS. it stood on automatic selection, NVIDIA GPU. I changed that as I did yesterday back to NVIDIA Processor as dedicated G-card, but think this should be the same.
Anyone open for an other solution?
Tx,
Eric
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After this little detour, I pointed out above that your system info still shows the Intel UHD as active. So that is still a problem!
You never responded to that. Did you check the link I posted, from Adobe, about disabling the integrated GPU?
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Hi
You didn't need to install the NVidia app to check that setting. It can be done from the NVidia control panel (just right click on the desktop - choose show more options and the control panel is there.
I must admit am running out of ideas. Several of us run NVidia cards (mine is an RTX3090 but which uses the same drivers) and I've never seen that run time error. I think @D Fosse has a 4 series card.
Dave
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I still think the Intel UHD conflicts and interferes. It still there in the system info, and it shouldn't be.
A Nvidia RTX is rock solid if left alone. This is a laptop problem, not a Nvidia problem.