Skip to main content
Participant
December 18, 2017
Answered

The "Start" extension could not be loaded

Hi,

Today my computer just turned off, while I was using my Photoshop CC 2018. Now, when I open it, it always says "The "Star" extension could not be loaded becaue Photoshop was unable to find the JavaScript plugin".

Says the same for Libraries and I cannot open any Script on the menu.

Any sugestions??

Thak you all

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer
    December 19, 2017

    6 replies

    Participant
    December 19, 2017

    Yeah, so I did re-installed and used the CC cleaner, nothing working. The reason why is only because I forgot to Restart my computer. After restart, it installed and is now working perfectly! Thank you, both!

    Translate
    December 19, 2017

    No worries

    Glad you got it sorted

    Translate
    Mylenium
    Legend
    December 19, 2017

    Start by reinstalling the program.

    Mylenium

    Translate
    Participant
    December 19, 2017

    Unistalled and now when I try it says failed all the time tried like 6 times already

    Translate
    Correct answer
    December 19, 2017

    Hi

    Try using the Adobe Cleaner Tool

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Translate