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aleeshas52544463
Participating Frequently
March 22, 2018
해결됨

The serial number I enter is invalid... and yet it's the only one I have.

  • March 22, 2018
  • 2 답변들
  • 1399 조회

What do I do when I've had Photoshop for years and when I purchased a new computer it asked for my serial number to validate my ownership. I put it in and it says it's invalid.

But it's the serial number from the sleeve of the disc!

Help.

Macbook Pro OS High Sierra 10.13.3

    이 주제는 답변이 닫혔습니다.
    최고의 답변:

    Ok good news. I was just able to register my serial number AND it says I have version 10 of Adobe Photoshop Extended


    aleeshas52544463  wrote

    Ok good news. I was just able to register my serial number AND it says I have version 10 of Adobe Photoshop Extended

    Looks like it was CS3

    Activation servers for CS3 have been shutdown, you will need to take a look here for more info about what to do

    Activation or connection error when starting CS3 or Acrobat 8

    Read the what are my options bit

    2 답변

    c.pfaffenbichler
    Community Expert
    Community Expert
    March 22, 2018

    Which version?

    For which platform?

    From whom did you buy the license originally?

    Have you found this page yet?

    Error: "The serial number is not valid for this product" | Adobe Creative Suite

    aleeshas52544463
    Participating Frequently
    March 22, 2018

    The disc is in Canada and I'm currently living in Thailand so I'm not sure which version but it was working on my MacBook Pro before I purchased this current (new) one a month ago. I've always used macs... and so it is the mac version.

    I have pictures of the sleeve (the numbers on the sleeve) if that will help.

    I'll go look at the link you attached now.

    March 22, 2018

    Hi

    Where did you purchase Photoshop from and did you register it with your Adobe Account

    aleeshas52544463
    Participating Frequently
    March 22, 2018

    I purchased it from a MacStation in BC Canada about 10 years ago and I have no idea if I registered it but I'm guessing I did? Perhaps not. Either way... shouldn't my serial number still work?

    aleeshas52544463
    Participating Frequently
    March 22, 2018

    What version of Photoshop?


    Ok good news. I was just able to register my serial number AND it says I have version 10 of Adobe Photoshop Extended