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the universal type client is not logged in photoshop cc 2018

New Here ,
Nov 12, 2019 Nov 12, 2019

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Hi, one of my colleague is receiving this error whenever she opens up Photoshop CC 2018. Also, she mentioned that she is unable to Open files for Editing.

OS: Mac MoJave

 

What are the things or settings that needs to be checked?

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Adobe
Nov 12, 2019 Nov 12, 2019

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Hi there,

 

Sorry that you're getting an error "universal type client is not logged" while opening Photoshop 2020.

 

Here's how to Resolve the Issue

 

1) Missing or incorrect plug-in installed

Remove and re-install the missing plug-in using the following steps:

Mac:

  • Close all Adobe applications
  • Locate and remove the previous versions of the Extensis plug-ins from the following location(s):
    • Applications/[Adobe Application Name]/Plug-ins/Extensions/ExtensisFont....
  • Once successfully removed, open the Universal Type Client application
  • Select the Universal Type Client drop-down menu in the upper left corner next to the Apple menu.
  • Then select Manage Plug-ins.
  • Select the Adobe versions of the plug-ins you would like installed and click Done.
  • Now launch your Adobe application(s) and see if everything is working as intended. 

 

Windows:

  • Close all Adobe applications
  • Then locate and remove the previous version(s) of the Extensis plug-ins from the following location(s): 
    • C:\Program Files\Adobe\{Adobe Application Name}\Plug-ins\Extensions\Extensisfont...
  • Once the plug-in has been successfully removed, open the Universal Type Client application
  • Select the Tools Drop-down Menu in the Universal Type Client application.
  • Then select Manage Plug-ins.
  • Select the Adobe versions of the plug-ins you would like installed and click Done.
  • Launch the Adobe application(s) and see if everything is working as intended.

 

 2) Wrong or Missing font

 

  • Ensure the font trying to activate is the correct font listed in your Universal Type Client application.

 

 

 

  • NOTE – QuickFind only searches the current Workgroup selected. Using the full Find feature is recommended when searching all fonts (Choose Edit > Find Fonts.)
  • TIP – Searching by the Font Sense ID will give you a 100% match. Using the Postscript Name may show duplicate fonts with the same name(s) if they are installed in Universal Type Client.

 

 3) Incorrect Workgroup or Library selected

 

  • Certain creative applications have Universal Type Client Plug-in settings that allow you to activate by Workgroup.
    • Example - You can access these features in InDesign by selecting the following menu path: Type> Universal Type Client  > Select Workgroup

 

  • Make sure you have the Library of fonts selected or select All Libraries from the menu

 

Source: https://help.extensis.com/hc/en-us/articles/115010624808-Font-Activation-Issues-or-Auto-activation-f...

 

Thanks,

Akash

 

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