This App Does Not Support the Printing of bank Note images

[P.M.B]

Via Adobe Stock I just downloaded 2 images of cropped, isolated images taken from bank notes.  One of which is a plate of 6 heads (George Washington, John Adams, Thomas Jefferson, James Madison, Alexander Hamilton, Abe Lincoln and Benjamin Franklin) which I was going to isolate into 6 separate images so I don't have crop the image for every head, everytime in AE.  However Photoshop will not let me open them because  "This App Does Not Support the Printing of bank Note images".   So in Adobe's infinitely well oiled machine....I can buy the images on Adobe Stock...I can use the imges in After Effects....but I can NOT open them in Photoshop.  Standing ovation and WHO should i contact for a refund on these images you SELL but do NOT support?  Thanks  BTW this also confirms Adobe is "looking" at my images.  I wonder is that legal?

Happy Customer

[jane-e · Accepted solution]

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@P.M.B wrote:

Via Adobe Stock I just downloaded 2 images of cropped, isolated images taken from bank notes ...WHO should i contact for a refund on these images you SELL but do NOT support? 

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Hi Gutterfish,

You will not be able to open this image in Photoshop. PS includes a counterfeit deterrence system (CDS) that prevents the use of the product to illegally duplicate banknotes. See this help page from Adobe:

Photoshop and CDS

Adobe did not initiate this. The Photoshop team is following the standards and guidelines set by The Central Bank Counterfeit Deterrence Group (CBCDG). See their page here.

Banknotes & Counterfeit Deterrence

As to who you should contact for a refund on Adobe Stock that you purchased, you need to contact Adobe Stock, as the Photoshop forum cannot do this for you, and most especially not the volunteers who answer questions. Here is the link:
https://community.adobe.com/t5/stock/ct-p/ct-stock

There is something else for ACPs that I cannot put in a public forum. You can ask in the Back Room and tag me or you can send me a PM.

~ Jane

[P.M.B]

So the Photoshop team is following the standards and guidelines set by The Central Bank Counterfeit Deterrence Group (CBCDG)

but the After Effects team and the Adobe Stock team are not?

Adobe Stock is selling images that, ,can be used for counterfeiting US currency?

Adobe needs be broken into smaller competing companies.

Seems the "left hand not knowing what the right hand is doing" is now potentially causing a national security risk.

Thanks for your response.

[jane-e]

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@P.M.B wrote:

So the Photoshop team is following the standards and guidelines set by The Central Bank Counterfeit Deterrence Group (CBCDG)

Thanks for your response.

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You're welcome Gutterfish. Yes, Photoshop is following the guidelines as stated on the Help page:

"Adobe® Photoshop® software includes a counterfeit deterrence system (CDS) that prevents the use of the product to illegally duplicate banknotes."

You might ask in the Back Room on the others. 

Jane

[P.M.B]

It's all good, in the end After Effects DOES allow you to duplicate counterfeit bank notes so it's fine.  Turns out the apparent counterfeit bank note plates I purchased from Adobe Stock were not a waste after all should I ever decide to make counterfeit bank notes 😉  Does Adobe accept cash payments?  hehe

[jane-e]

I've sent you a PM @P.M.B 

Jane