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Three cursors appearing in selection tool of Photoshop 11 on Windows 10.

Explorer ,
Dec 16, 2015 Dec 16, 2015

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I have a new computer with Windows 10. In Photoshop 11, there are three cursors appearing in the selection tool. There's nothing online about this. Any ideas?


Thanks.

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correct answers 1 Correct answer

Explorer , Jan 14, 2016 Jan 14, 2016

I found the solution. It is the same problem as previous versions of Windows when the display settings are set to 150%.

The solution in Windows 10 is to go to Advanced Display Settings and changing the scale factor to custom. There is an area toward the top of this window where you can manually type in 149% or 151%. It is necessary to log out or to reboot before seeing the fix in Photoshop.

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New Here ,
May 15, 2023 May 15, 2023

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This worked for me 

 

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New Here ,
May 11, 2020 May 11, 2020

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Amazing! This answer fixed the problem without any difficulty. 

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Bonjour,

 Depuis que j’ai changer d’ordinateur et migré mon CS4 sur le nouveau j’ai un probleme curieux :

Je me retrouve avec 3 pointeurs comme si il était divisé. C’est très genant et ça ne le fait que sur l’espace de travail.

j'ai essayer de regarder dans tous les paramètres je ne comprend pas pourquoi j'ai ce probleme.

 

1534558_180724 problem-PS-CS3-three cursors_IMG_2840_01.jpg

 

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LEGEND ,
Nov 15, 2022 Nov 15, 2022

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First, try disabling GPU in the preferences (Performance tab). Any better?

If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?

If not, recalibrate and build a new ICC display profile; the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.
If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Clemetine,

 

What version of windows are you using?

 

The Triple Cursor has to do with the Windows OS Scaling settings like explained in this Adobe KB:

(windows 10 and 11 have a different name for it) (right on your desktop, click Display settings and look under Scale & Layout)

 

scale.png

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