Topaz and ON1 plugins grayed out in photoshop

Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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Both Topaz and ON1 plugins are all of a sudden gray in the filter menu. What happened?

 

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Adobe Employee ,
Apr 16, 2022 Apr 16, 2022

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Is your document an unsupported color mode or bit depth? Do they work with 8-Bit/RGB documents?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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Came here to say what @Jeffrey Tranberry said. If you're working in CMYK, Topaz (and Lucisart etc) won't work. It's rgb only.

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