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carolynf59776855
Participating Frequently
March 16, 2021
Question

Transparent background (no grid) not displaying correctly

  • March 16, 2021
  • 1 reply
  • 1489 views

Just recently Photoshop has stopped displaying the transparent background correctly.

When I have Preferences/Transparency & gamut set to 'Grid', then the transparent areas display correctly - in that there is a soft grid pattern in the background and feathered airbrush strokes over the transparency display correctly (see attachment '1Capture').

However, when I have the 'Grid' set to 'None' then the soft spray over the transparent areas display incorrectly - with a course pixelated edge. (see attachment '2Capture')

 

I upgraded Photoshop to the latest version. When I was still having a problem I upgraded my graphic card driver.
I also checked my scratch disk and memory allocation but they were unchanged.

I have occassionally had this problem in the past with really big files, but once I rebooted everything seemed to work OK again. However now even a little 1500 x 1500 pixel image is not displaying correctly.

 

 

This topic has been closed for replies.

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
March 16, 2021

Without seeing your layers palette we can not tell what Photoshop is displaying here.

JJMack
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carolynf59776855Author
Participating Frequently
March 17, 2021

I just came across this post, where they were having an identical problem

https://community.adobe.com/t5/photoshop/transparency-settings-grid-size-none-rendering-issues/td-p/10939751

I have a NVIDIA RTX2070 Super/PCIe/SSE2

When I go to 'Advanced setting' under 'Use Graphics Processor' in the 'Preferences'/'performance' it will not allow me to select 'Normal' or 'Advanced'.

Driver issue?

Faulty Graphics card?

 

 

 

C
carolynf59776855Author
Participating Frequently
March 19, 2021

OK fixed it.

Bit surprised I didn't hear back from you JJ

 

Anyway, reset the preferances back to 'default' and everything settled down. There must have been some old, old, element that had migrated with the preferences and caused the problem.

PS seems to be running smoother all round.

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