Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Trouble cloning on large file

Enthusiast ,
Oct 28, 2019 Oct 28, 2019

Recently I've across a bug or issure with the clone stamp tool. I was doing a tutorial using a large file, (1.86g.) After working with the file for awhile I switch to the clone stamp. After several brush strokes the Sample area "+" disappears and the clone stamp stops working. Now, if I open another document the clone stamp tool will work fine,  just not in the first document.

 

System Specs:

4.5ghz 4 core

32gb ram

nvdia geforce GTX 1060 6gb

1tb ssd

1gb hdd

 

508
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Oct 29, 2019 Oct 29, 2019

Hi there,

 

Sorry that the Clone stamp tool is not working as expected. Sorry about the trouble caused.

 

Which version of Photoshop are you using? As you mentioned that the issue only occurs with one specific file, have you tried using a different tool and what happens if you save the existing file in PSB format and then try using it?

 

Thanks,

Akash

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Nov 05, 2019 Nov 05, 2019
LATEST

Hi Akash, sorry for not responding earlier. I was using the prior release to 21.0.0 and have updated. I tried saving as psb and the problem is still occuring but is intermittant and only on large files. I'm including below my system specs in case. Thank you.

 

 

Ms windows 10 pro 10.0.18362

CPU I7-7700k cpu@4.20ghz 4 core (not over clocked)

1tb ssd (850 gb free)

1tb hdd (653gb free)

Ram:  32gb

Nvidia Geforce GTX 1060 6gb

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines