• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Trying to open a dds file closes photoshop 22.5.1

Participant ,
Sep 28, 2021 Sep 28, 2021

Copy link to clipboard

Copied

Can anyone think of a reason why trying to open a dds file in Ps will crash the program to the desktop?  I have Nvidia texture tool and intel texture works installed and each works fine. I have no trouble saving as a dds file, but when it comes to opening a dds file, the whole application just crashes. I am working on W10. Can anyone help?  Please!   

TOPICS
Windows

Views

5.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Sep 28, 2021 Sep 28, 2021

Copy link to clipboard

Copied

After installing the plug-in, open Photoshop and click Filter. Select NvTools > NormalMapFilter to open the window shown directly below. That window includes numerous options for DDS files to open in Photoshop.

 

Have you installed the Plug-in?

Here is a link to more information about opening a dds file in Photoshop:

https://windowsreport.com/open-dds-files/

 

Let us know if that fixes the issue or if you still have questions.

Michelle

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

I installed Nvidia Texture Tools plugin from the link that you provided and once installed, Nvidia Tools is not an option under Filter. 

kellyy99042662_0-1632932173019.png

I can pull up the screen to Save As and then that screen freezes, but saves the dds. After I choose the format that I want to save the dds in, that screen will freeze and I can't go any further. 

kellyy99042662_1-1632932399795.png

My dds does save but with 0 bytes

kellyy99042662_2-1632932506028.png

When I try to open that dds, I'm prompted to create a new document. 

Where do I go from here? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

If it has 0 bytes, then no information was saved. 

 

I have not worked with dds files before, so I am hoping someone else on the forums will chime in.

 

But I do have a question for you--have you checked to make sure that you have enough ram on your machine for this to process? 

Is your system powerful enought to process the file? Here is a help doc that gives the minimun system requirements for Photoshop:https://helpx.adobe.com/photoshop/system-requirements.html

 

Check to se if your system is compatible, and let us know. Hopefully as we keep this thread alive someone will have a better answer foryou.

Michelle

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Yeah, I have an AMD R5 3600x  @ 4.2 Ghz with 32 GB ram. GTX 1060 6GB GPU  so not having a powerful enough rig is not the problem. Thanks for the help and I hope someone else chimes in as well. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 30, 2022 Jan 30, 2022

Copy link to clipboard

Copied

Same. Started back in Photoshop CC 21 and has carried over to PS CC 2022.

 

The Nvidia and Intel Texture Works plugins work fine from within Photoshop if you select open-as (plugin) to open .dds files. 

But trying to open .dds from windows explorer, or directly import into PS crashes the program everytime. This is a Photoshop problem, not a plugin problem. Seriously...why is the ability to work with .dds file type not a built in feature of Photoshop yet? It's actually quite ridiculous to still need a third party plugin for this anyway.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 30, 2022 Jan 30, 2022

Copy link to clipboard

Copied

The only thing that I can tell you is what my experience taught me.  

All previous plugins  that happen to be in the plugins folder need to be removed. I would suggest putting them somewhere else for safe keeping. 

Follow the you tube video that is in this thread but make sure that it is the only file in the plugins folder. I had another file in there and the conflicted with each other causing dds files to crash the program. It worked for me and hope that it works for you.   https://community.adobe.com/t5/photoshop-ecosystem-discussions/how-can-i-open-dds-file-in-photoshop/...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2022 May 14, 2022

Copy link to clipboard

Copied

Open PS program, select "File" >"Open as", navigation window opens then at the bottom select file format from list > "DDS(*.DDS:*.DDS)" then, in the navigation window go to/find and select your DDS file. Should open no problem. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 17, 2022 Aug 17, 2022

Copy link to clipboard

Copied

LATEST

That used to work for me, but since I updated NVidia driver, it's not working anymore. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines