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Trying to upgrade Nik filters with Photoshop 2023 and stops and won't install

New Here ,
May 02, 2023 May 02, 2023

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I am trying to re-install my Nik filters. After upgrading to Photoshop 2023, my Nik filters told me I had an upgrade available. It deleted the old version of Nik and gets to 1% on the new version and won't install. Help! I am on a iMac running Ventura 13.3.1, 2019. and obviously the newest version of Nik. 

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Community Expert ,
May 03, 2023 May 03, 2023

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Hi @debbieb71123860 have you contacted Nik support? You could try using the cleanup tool first then reinstalling:

https://support.dxo.com/hc/en-us/articles/5138943110557-Instructions-Nik-CleanupTool-macOS-only-

 

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