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UI Window Bug

Community Beginner ,
Feb 28, 2017 Feb 28, 2017

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Hi !

My Windows are blocked under the top of my left screen. I don't know why et how grab them to the bottom.

Did you have already seen this problem ?

screen.png

Thanks,

Hugo

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Community Expert , Feb 28, 2017 Feb 28, 2017

Hi BarbBinder

My understanding from Hugo's first post was that some of his panels have gone off the top of his dual screen and therefore he can't use the mouse to drag them back down.

He has tried resetting the workspace but that did not help. I don't know if there is a simple way round that on the Mac (I use Windows).

Hugo my next move would be to change workspace back to Essentials (and reset essentials) then rebuild your dual screen panel layout from there.

Dave

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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Have you tried resetting the workspace. That will restore it to the state when you last saved it.

Dave

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Community Beginner ,
Feb 28, 2017 Feb 28, 2017

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Hi Dave !

Thanks for your help but it didn't work

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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Check use Legacy "New Document" Interface:

Photoshop CCss_015.png

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Community Beginner ,
Feb 28, 2017 Feb 28, 2017

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Hi,

Change anything with this

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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I'm not sure what you mean by that.

Are you crashing and getting the unhappy mac face?

Google Chromess_008.png

When you choose File > New, you either get the first or second screen shot below, depending on the status of the checkmark in my response above.

Photoshop CCss_016.pngPhotoshop CCss_017.png

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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Hi BarbBinder

My understanding from Hugo's first post was that some of his panels have gone off the top of his dual screen and therefore he can't use the mouse to drag them back down.

He has tried resetting the workspace but that did not help. I don't know if there is a simple way round that on the Mac (I use Windows).

Hugo my next move would be to change workspace back to Essentials (and reset essentials) then rebuild your dual screen panel layout from there.

Dave

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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I must say, I still don't see that in the original screenshot. But thank you for the clarification. I do agree with you that it's time to reset essentials, rebuild the custom workspace, and then save it so that it can be reset whenever things go awry.

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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It seems to show on the right hand side of the screen shot - which appears to be the top left of the second screen.

Hugo - If I've picked up the wrong issue (it wouldn't be the first time  )   - please let us know

Dave

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Community Expert ,
Feb 28, 2017 Feb 28, 2017

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ok! Now I get it. I misread three words, totally changing the meaning of the question. I read the "top of my left screen" as the "top left of my screen". The only think I could see blocking on the left was the New Doc dialog box. Thanks for you patience with me, Dave. I think I'll go take a nap, now.

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Community Beginner ,
Mar 01, 2017 Mar 01, 2017

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Hi Dave and Barbinder,

Yes Dave, this is my problem. I wanted to try to understand where the problem could come from to correct it but I think I will reset.

Thank y'all for your help !

Have a nice day !

Hugo

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