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Unable to open a Zip file from iCloud

Explorer ,
Nov 27, 2022 Nov 27, 2022

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When I download two or more jpeg images from iCloud it produces a Zip file called images.zip with a PS photoshop logo. I try and open the zip file in Photoshop and it says "Could not complete your request because it is not the right kind of document". Anybody know what's up? 

The workaround is simple; I view the folder in explorer and there are the regular jpegs, which all open fine. It is just a bit tedious. 

I'm running Windows 10 Pro

Thanks.

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correct answers 1 Correct answer

Community Expert , Nov 27, 2022 Nov 27, 2022

Hi

You need to unzip the file, you can do that in Windows file explorer

https://www.pcworld.com/article/394871/how-to-unzip-files-in-windows-10.html

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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Hi

You need to unzip the file, you can do that in Windows file explorer

https://www.pcworld.com/article/394871/how-to-unzip-files-in-windows-10.html

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Explorer ,
Nov 27, 2022 Nov 27, 2022

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Thanks Ged, Yes I know how to do that  - do you know though why it downloads as a photoshop zip (see attached)  rather than a regular explorer zip file?

 

Thanks, Keith

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