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Unable to open files correctly in Photoshop 2020 on macOS 10.14.x - TOTAL DISASTER

Explorer ,
Nov 05, 2019 Nov 05, 2019

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Nothing will open correctly in Photoshop 2020 on Mac-Mojave, it is an utter disaster.  All my files that are just fine in 2019 are totally black in 2020 uneditable unusable unworkable undoable, complete and utter failure.

 

 

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Adobe
Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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Hi there,

 

We are sorry about the issue you are facing with Photoshop.

 

Would you mind adding the Photoshop 2020 to the Accessibility section for macOS Mojave? 

 

Screenshot at Sep 26 20-08-34.png

 

Also, go to the Preferences for Photoshop, then to the Performance tab and uncheck the option to Use Graphics Processor then relaunch Photoshop.

 

Screenshot_1.png 

 

Let us know if that helps.

 

Regards,

Nikunj

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Explorer ,
Nov 13, 2019 Nov 13, 2019

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Thanks. I was having the same problem and this seems to have fixed it.

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