Unable to open JPEG files in Photoshop

[arnolde97170014]

Suddenly I am unable to open JPEF files in Photoshop.

[gener7]

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[Paul@]

Hi,

just tried to run photoshop for first time this week (last week no problems).

I cannot open any pic in PS whether I select Edit In... from LR or Open with from a JPG.

PS opens with the 'entry screen' showing poss imports from LR, Recent or CC Files but won't open any of them.

I have uninstalled and re-installed PS from the CC App site to no effect

Thanks,

P

[gener7]

In Edit > Preferences > General, checkmark the two boxes as shown:

Restart Photoshop first. Then start Lightroom and use Edit in:

[gener7]

If that does not work, reset preferences:

[davescm · Accepted solution]

Hi

Have you tried ensuring Photoshop is open first. Then, leaving it open, open Lightroom and try Edit in?

Dave

[MarekMularczyk]

Can you open them in another application on your computer? Just to check if they're not corrupted.

Are you getting any error messages in Ps when trying to open your JPEGs?

[Samir29046188zfib]

yes i am able to open JPEG files in other application. i am not getting any error message and when i am turning RAW to JPEG files it issue a flash with white background too after reading camera raw.