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Unable to open v.22.3.1

New Here ,
Apr 25, 2021 Apr 25, 2021

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Any one unable to open v.22.3.1 in windows 10?

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correct answers 1 Correct answer

Community Expert , Apr 25, 2021 Apr 25, 2021

Hi @trefore64,

Does your system meet the min-requirements to run the latest PS?  I ask because new GPU requirements caused me to forgo the upgrade for now.  See links below.

- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

If everything on your system checks out, try Resetting Preferences.

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

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Community Expert ,
Apr 25, 2021 Apr 25, 2021

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Hi, it depends on system requirements or maybe a bug in the latest version I suggest you revert back to 2020 for stable work...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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New Here ,
Apr 25, 2021 Apr 25, 2021

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Only began to be troublesome after latest update. Was fine before that.

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Community Expert ,
Apr 25, 2021 Apr 25, 2021

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Hi @trefore64,

Does your system meet the min-requirements to run the latest PS?  I ask because new GPU requirements caused me to forgo the upgrade for now.  See links below.

- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

If everything on your system checks out, try Resetting Preferences.

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 16, 2021 May 16, 2021

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Thanks, Nancy. I updated my graphics card and it did the trick. Every OK for Ps latest update.

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Community Expert ,
May 16, 2021 May 16, 2021

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Alright, glad to hear it!  🙂

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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