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dparke01
Known Participant
January 22, 2018
Answered

Unable to save the raw conversion settings in camera raw

  • January 22, 2018
  • 3 replies
  • 10735 views

When working on an (up-to-date) iMac in Bridge and opening a RAW file and making adjustments in camera raw, I click done and get the message Unable to save the raw conversion settings. Unknown error. I've used 'First Aid' on the iMac, shut the computer off and restarted and that fixed the problem temporarily but the issue resurfaces very shortly afterwards. The only apps I'm using is Bridge CC and Photoshop CC and occasionally Lightroom CC. All apps are up-to-date from the Cloud.

    Correct answer Jeff Arola

    Did you reset the Bridge preferences as suggested?

    Finally a FIX for "Unable to Save Camera Raw Data" Error Message

    Everything is now working and even better than before....

    Let me know when you find this message and if it works for you too....

    3 replies

    P
    Patrick22237003m9nn
    Participant
    September 5, 2022

    Yes, all my Adobe apps are up to date as well as my MacBook.  The help desk tech had full accessories to my computer and was coming up with the same response as I did before reaching out.  
    The technician removed Bridge, Photoshop and reinstalled the programs and came up with the same response.  Previous me trying to edit my images on my laptop I had no issue when I tried to use Bridge.  I do not rely on my laptop to do my work and I have been using it for class work, using Adobe Photoshop and Adobe Illustrator.  I have been using as I said for class work and have not received any response that I am unable to save my work.

    I hope you can help me and reach call me to clear up my issues with Bridge on my laptop

     

    Patrick 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 5, 2022
    @Patrick22237003m9nn wrote:

     

    I hope you can help me and reach call me to clear up my issues with Bridge on my laptop

     

    Patrick 

    Who is you?

    When you say all is up to date, I still prefer getting version numbers. First, it may well be that not all is up to date. Second, it is always good to see absolute version numbers, because "up to date" will mean soon a different version.

    ABAMBO | Hard- and Software Engineer | Photographer
    P
    Patrick22237003m9nn
    Participant
    September 15, 2022
    MacOs Catalina 10.15.7
    Bridge Version 12.03.270
    Photoshop Version 23.5
    D
    dparke01Author
    Known Participant
    January 23, 2018

    Additional testing on this issue revealed the edited raw file is, in fact, being saved, however, I get the error message referenced above and the Bridge thumbnails are not updated. When opening the DNG file in Photoshop, the file does open in Camera Raw and the file reflects the adjustments I had previously made. Now when I go back to Bridge, the thumbnail does reflect the change. In reference to the possible solution submitted earlier, I do have read-write permissions enabled of the drive to where I have the photos stored and to where I am saving the (xmp) file. Sounds like it may be an issue in Bridge. Do you think uninstalling Bridge and then re-installing the app may help?

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    January 23, 2018

    Did you reset the Bridge preferences as suggested?

    Finally a FIX for "Unable to Save Camera Raw Data" Error Message

    Everything is now working and even better than before....

    Let me know when you find this message and if it works for you too....

      D
      dparke01Author
      Known Participant
      January 24, 2018

      Thanks so much. This seems to have fixed the problem.

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      January 23, 2018

      See if this helps:

      Unable to Save Raw Conversions Bridge ACR 2018

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      Patrick22237003m9nn
      Participant
      September 5, 2022

      I did this as did the Adobe tech who had full access and control of the laptop.  The tech received the same response as I did previous to reaching out to Adobe

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