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Update to version 23.4.2

Explorer ,
Aug 06, 2022 Aug 06, 2022

Hi, I just updated my photoshop to the newsest version 23.4.2 and it does not work at all. 

I cant even open an image. I've tried to restart my mac book pro that is running on mac os monterey 12.4

If you have any suggestions on how to solve my problem, please let me know.

Best

Jorgen 

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Adobe
Community Expert ,
Aug 06, 2022 Aug 06, 2022
LATEST

Hi @jorgenb22486818 Well, that doesn't sound good! Are you able to roll back to the previous version and work there normally? If so, maybe hold there until you have more time to troubleshoot what's going on. Meanwhile, if you can launch the latest version of Photoshop successfully, please go to Help > System Info, click the Copy button, then paste it into a new reply so we can take a look at what's going on. You also might try uninstalling and reinstalling Photoshop with the Adobe Creative Cloud Cleaner tool, manually resetting your preferences, and making sure all your drivers are up-to-date. Let us know how it's going!

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