• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Update

New Here ,
Oct 21, 2020 Oct 21, 2020

Copy link to clipboard

Copied

I have macOS 10.13.6 on my computer. Creative Cloud was released today, and I couldn't update Photoshop or Lightroom in the selection. Why am I paying money if now your programs will not be updated?

Views

259

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Guest
Oct 21, 2020 Oct 21, 2020

Copy link to clipboard

Copied

Hi

You need macOS 10.14 or higher to be able to install version 22.0, more info

https://helpx.adobe.com/ie/photoshop/system-requirements.html

It was also highlighted on the forum

2020-10-21 10_57_49-Photoshop on Adobe Support Community.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2020 Oct 21, 2020

Copy link to clipboard

Copied

I have a top of the line 2011 27" Imac with 10.13.6.... So are you telling me that I have to buy a new system to get these updates.. Makes no sense........I'm sure there are one hell of a lot of Adobe users in the same boat.....

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

Could you please elaborate on why High Sierra 10.13 is no longer supported on the Mac? I'm also a paying customer with a maximum-spec 2011 iMac that servers as my primary desktop for media work and it's no slouch even today. Is there something in  OS X 10.14 that is specifically required by Photoshop 22 (and the other Adobe apps) or is it that you simply don't want to test on this older OS any longer?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

This is a user to user forum so you're not really addressing Adobe here, you can post about the lack of support for older operating systems on the Adobe Feedback Forum which is monitored by Adobe engineers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

LATEST

Thanks for the observation. I've posted there, too.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines