updated RAW and Bridge and photoshop still cant preview or open files.

[michael-SolarInk]

  I transferred PS6 to a new computer and now Bridge will not show previews and PS wont open images (screen shot below) After upgrading RAW and purging and change preferences to allow bigger preview files I still  have nothing.

I read and followed  other treads on this topic and my trouble shooting has led me to here

all pictures are 40-50MB    nothing it hasnt handled before

[D Fosse · Accepted solution]

The last Camera Raw version that will install under CS6 is ACR 9.1.1. There's no point trying to install a newer version; it won't work.

Any cameras released after that will require that you use the DNG converter.

[michael-SolarInk]

okay, thank you for the response.

Why have I never had Convert files before? I have had this camera for 5 years now and have been updating.

[michael-SolarInk]

this my old computer...i just plug in SD card and go. Never had to convert o see a preview of my NEF and for PS6 to read and open

  What am I doing wrong?

[davescm · Accepted solution]

The Nikon D810 was supported in camera version 8.6 and later. The issue you have is that current versions of camera raw are not compatible with CS6. Your screenshot shows you were using camera raw v9.1.1 which is compatible

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

Dave

[michael-SolarInk]

I had to go download 9.1.1 to get it to work.

so downgrade version but upgrade  excperience!

  I didnt think having a newer version of RAW would disable  the ability I already had.

[D Fosse]

When you reinstall CS6 it ships with the original CS6 version of Camera Raw, which is 7.0.

So no, there was no "downgrade". You updated Camera Raw from 7.0 to 9.1.1.

[michael-SolarInk]

What a rude answer for someone who didn't help in anyway or even read the whole post.

I reinstalled PS6 which come with RAW & when u open any window in PS or try to review a photo (LIKE I SAID) it asks for me to check my version of RAW.

When I got my camera I had to upgrade so i knew that was the next step on this device as well.

version 13.3 said it would handle my camera...i didn't know PS6 wouldn't...so thanks David for a direct answer not a BUFF CHESTED response

You didn't read the first post or my reply to you or personal message asking for help.

David read the post, game me information and didn't just shut me down....as if i came here for HELP  not trolling

[michael-SolarInk]

YOU DONT HAVE TO COVERT WITH DNG just get a downgraded version of RAW   like i did.

[D Fosse]

There's no need to be offended just because I'm telling you how it actually works.

You don't seem to realize that Photoshop CS6 is nine years out of date. No, you haven't "downgraded" anything, you have updated ACR as far as it will go in your outdated Photoshop version.

Yes, ACR 9.1.1 will work with the Nikon D810. With a newer camera, like e.g. the D850, it won't work. Then you need 9.12, and with an even newer model like the Z7, you need ACR 11.0. And so on.

[michael-SolarInk]

Bottom line is you are here to help people and if you only want to throw
out certain facts instead of actually guiding them in the proper direction
that's your choice but don't even respond to people if you're not willing
to actually help that's what I'm pointing out all that information you just
gave me you could have given me earlier but you didn't you gave me a short
answer and you didn't respond to any other messages I sent you. This is
supposed to be a community for helping not just showing the other person
how behind in "The Times" they are and by the way I still use film are you
mad at me for that?
Adobe was a great product when I bought it back then and it's still great
now I'm sorry that I that I am happy with my camera and my programs to try
and fix them instead of just throw them away and by a new one.