Skip to main content
amandaw85250143
amandaw85250143
Participating Frequently
September 30, 2024
질문

Updated to 25.11, now my Canon printer has gone strange, printing the colours way off!!

  • September 30, 2024
  • 2 답변들
  • 3206 조회

So I updated to 25.11, now my Canon iX6850 is not printing like it did before. The colours are washed out and they are not the right hue, pink is almost purple!!

Anyone else had this issue?

2 답변

shawno39615260
shawno39615260
Participant
January 7, 2025

Over the past two weeks my prints have been coming out darker, this correlates with your thoughts on PS update to 25.11 (as I updated about 2 weeks ago).  Tried everything and nothing is working.  It's a distinct possibility we should say: 'Well done Adobe, another release that has ripled through and cased mayhem.'  Is that platform for professional designers anymore... or just just AI tricks and transformations????

 

amandaw85250143
amandaw85250143작성자
Participating Frequently
January 7, 2025

Same happened to me. I contacted my paper supplier and they gave me a custom ICC colour profile, fixed it perfectly!

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
October 1, 2024

@amandaw85250143 Please tell more about how you are printing, what media, are you using Photoshop Manages Color and if so what ICC profile? Are you sure you are using the same Canon printer driver software settings (such as media [paper] name) in "Printer Settings" as previously?

Is it definitely as Canon driver you're using? Mac OS can mess with that. Do you see Canon Medias listed in there by name? 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

 

amandaw85250143
amandaw85250143작성자
Participating Frequently
October 1, 2024

Hi, so I will start at the beginning. I bought the Canon PIXMA iX6850 last october. I had to experiment with the setting to get the colours I wanted. I design and sell prints and I outsource orders over A3, but I want to keep my colours consistant across my printing and my suppliers printing.

I print RGB files via Photoshop. I use Marrutt 230g Archival Matt Single sided (yes I use the correct side).

 

So after hours of print testing a cross section of various prints, I became happy with the following settings:

Photoshop Print Settings

Colour Handling : Photoshop manages colours

Printer Profile : Canon iX6800 series MP2

Rendering Intent: Perceptual

Black Point Compensation : Yes

Print Settings Box

Colour Matching : Canon Colour Matching

Media Type : Matte Photo Paper

Print Quality : High

Colour Options : All values at 0

 

"Are you sure you are using the same Canon printer driver software settings (such as media [paper] name) in "Printer Settings" as previously?"

Yes I am, but when I go in each time I have to re-select everything again, whereas before (the updates) I could just print the next print without having to re-select things like paper, high print quality etc, it makes me wonder if it is actually using those selections, why is it not staying on them after each print. Even if I select "Last used settings" they are all back to where they were, and not what I had selected.

 

Yesterday I contacted Marrutt paper, they sent me an ICC for Canon printer/Matte paper, the result is really bad, I will attatch a comparison.

 

I have done a print test from the printed to check nozzles etc, all is good.

 

I appreciate any suggestions, thank you

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
October 1, 2024

@amandaw85250143   ""Are you sure you are using the same Canon printer driver software settings (such as media [paper] name) in "Printer Settings" as previously?"

Yes, I am, but when I go in each time, I have to re-select everything again, whereas before (the updates), I could just print the next print without having to re-select things like paper, high print quality, etc. It makes me wonder if it is actually using those selections. Why is it not staying on them after each print? Even if I select "Last used settings," they are all back to where they were, and not what I had selected.

This is a common (recent) macOS / Photoshop issue, a workaround that has worked for many is to start making a print from Apple's Preview app (don't actually print) - when you access print settings - save a new setting with all that media etc set properly.  As below - if that’s worked in the past.

Print Settings Box

Colour Matching : Canon Colour Matching

Media Type : Matte Photo Paper

Print Quality : High

Colour Options : All values at 0

- then you should be able to access that setting (a personal preset) in Photoshop 

this will, I hope, prevent you making errors 

 

If you're using Marrutt media, then their ICC profile for your printer SHOULD give the best result "Canon iX6800 series MP2" doesn’t represent their paper's characteristics. Of course you also need to know what Marrutt want to select in the print settings - as you’ve discovered those settings make a difference.

 

I would think you want colourmanagement is OFF or "none" in the Canon driver print settings - not Canon color matching 

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

 

 

약관 및 조건Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices