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Updates for PS CS5 and Camera Raw

Explorer ,
Aug 19, 2019 Aug 19, 2019

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Adobe Application Update manager is installed on my computer and I have legit licenses to PS CS5 and Dreamweaver CS5. When Adobe Application Updates run it shows I have updates to download and install, goes through the downloading updates 100% and then tells me;

Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

This last attempt was just to get Camera Raw installed but I've tried 6-7 times over the past two weeks. I had issues with my Windows 10 OS and had to do a system reset. Although it kept my documents and such the programs needed to be installed again. I'm in a loop. I don't use this software for any other purpose that to do some astrophotography processing and maintain my website. I'm retired and do not make a living doing this. Hence I can not and will not pay a monthly fee to use software when what I have is fully capable.

Is there a way to actually update the software that I legally own? Of course calling support doesn't seem possible these days.

Thanks for any suggestions...

-Steve

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correct answers 1 Correct answer

Community Expert , Aug 19, 2019 Aug 19, 2019

The Dreamweaver update  for CS5 is below but somewhat useless inasmuch as it claims to add support for a discontinued service called BrowserLab.  BrowserLab was killed in 2012.

Adobe - Dreamweaver Support Center : Updaters

The Photshop and Camera Raw updates are below

Adobe - Photoshop : For Windows

Adobe - Photoshop : For Macintosh

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Explorer ,
Aug 19, 2019 Aug 19, 2019

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OK so somehow I actually found a thread that had a link to the update directly and it downloaded and appears to have installed so maybe I can find the rest of the updates accordingly.

According to the updater there's:

Photoshop 12.0.4 update for Photoshop CS5

Adobe Bridge CS5 4.0.5 update

Dreamweaver CS5 11.0.4

Adobe Extension Manager CS5 5.0 Update

Same PS CS5 & Adobe Bridge CS5 4.0.5 update for 64 Bit

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Explorer ,
Aug 19, 2019 Aug 19, 2019

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A search says that using the Adobe Application Update is the only way and that now appears to be uninstalled after an attempt to update and install what I think was a later version. So the creek is rising.......without a paddle of course.

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Community Expert ,
Aug 19, 2019 Aug 19, 2019

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Adobe removed the old download links from public view.   You will need to contact Customer Care.  Have your serial number handy.  The agent will ask for it.

Contact Customer Care

That said,  you're using 9 year old  legacy software which has been known to suddenly quit working on non-supported operating systems.  Keep using CS5 for as long as you can but don't upgrade your OS or computer until you're committed to purchasing new 64-bit software.  

Creative Cloud pricing and membership plans | Adobe Creative Cloud

FYI, Bridge CC is completely free now .

https://prodesigntools.com/free-adobe-bridge-cc.html

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Aug 19, 2019 Aug 19, 2019

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The Dreamweaver update  for CS5 is below but somewhat useless inasmuch as it claims to add support for a discontinued service called BrowserLab.  BrowserLab was killed in 2012.

Adobe - Dreamweaver Support Center : Updaters

The Photshop and Camera Raw updates are below

Adobe - Photoshop : For Windows

Adobe - Photoshop : For Macintosh

Nancy O'Shea— Product User, Community Expert & Moderator

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Explorer ,
Aug 19, 2019 Aug 19, 2019

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I appreciate the links and was directed to another page that has the updates listed by product. I had found one of them but not the main index page. Thanks for the links and your time. As for updating should I need to go that route I'll likely find a product that wont cost me monthly fees and I can outright buy. Being retired doesn't leave me feeling like renting software when I can buy a program such as ON1 and not get hit with monthly payments. If I were making an income from using the software but for personal use and an astronomy hobby, not likely.

Thanks Again

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Community Expert ,
Aug 19, 2019 Aug 19, 2019

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Sometimes installing the newest Adobe Application Manager lets the update process complete when using Help>Updates from within one of the cs5 applications.

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

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Explorer ,
Aug 19, 2019 Aug 19, 2019

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I tried that several times and now no longer have any version of the Adobe Application Manager. Tried installing several times and once with Run as Administrator to install and no joy.

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