Updating Issues thru Creative Cloud

Forum|Forum|7 months ago
August 22, 2025
1 reply
242 views

I am having an compatibilty issue with updating Photoshop and Illustrator. I have a Surface Windows 11 Pro version 24H2 and the Creative Suite keeps saying I need to update to Windows 10 verison 22H2 or later. Anyone have insight?

Windows

Correct answer Kevin Stohlmeyer

@mncalledg make sure your Creative Cloud desktop is updated. Try signing out and back in to the CCD app and see if it updates after log in.

Kevin Stohlmeyer

Correct answer

Community Expert

@mncalledg make sure your Creative Cloud desktop is updated. Try signing out and back in to the CCD app and see if it updates after log in.

M

mncalledgAuthor

Participant

Thanks, I did. After it took awhile and rebooted it finally worked. For some reason it wouldn't finish updating the Creative Cloud. IDK, could have been website maintence. Its all good now. Apprecite ya input

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