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Participant
January 21, 2022
Question

updating Monterey 12.1

  • January 21, 2022
  • 2 replies
  • 184 views

After updating Monterey 12.1, I can't run any Adobe applications (Photoshop, Indesign, Acrobat ...). Adobe app are updated ver. 2022

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2 replies

NB, colourmanagement
Community Expert
Community Expert
January 21, 2022

I can see why folk are updating to Monterey in droves, because printing [to Epson at least] is broken on Big Sur 11.6.2 and so far that’s not been addressed by Apple.

IMO, under more normal circumstances, updating the LATEST OSX soon after release is effectively throwing caution to the wind.

 

You are where you are so you may like to reset Photoshop as that's a useful fix for many issues:

Perhaps try resetting Photoshop preferences?

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

 

https://helpx.adobe.com/photoshop/using/preferences.html

And

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-preferences/td-p/12502668

 

You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Also take a look at the following article and check if that helps: 

https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

 

It may even be time to reinstall Photoshop.

 

Use the Adobe CC cleaner tool to remove all traces first.

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

@mj
Community Expert
Community Expert
January 21, 2022

Hi @Martin2276215118sv ,

 

You have two options.

  1. Go back to Big Sur till Adobe issues fixes.
  2. Go throught the process suggested by kglad and william22213005vimr on this thread
  3. You can read through these two posts but they're thin on detail imho. Known issues and solutions | macOS 12 Monterey and https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-monterey.html#monterey-known-issues

 

Let us know how you go.

mj

 

Mohammed Jogie |
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