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upgraded [One computer has been upgraded to CC 2017. Another computer with CC 2015 does not offer any upgrades. How to upgrade that one to CC 2017?]

New Here ,
Nov 07, 2016 Nov 07, 2016

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I have a problem.
I have the license Photoshop cc, on a computer you upgraded to version 2017, another computer instead does not give me any updates and is stopped to version 2015.
What should I do?

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2016 Nov 07, 2016

Hi,

What is the OS version on the one that doesn't show an available update? Ps CC 2017 has a min. requirement of 10.10. (Sorry, was writing 10.9 isn't supported)

Photoshop system requirements

thx,

steve

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Community Expert ,
Nov 07, 2016 Nov 07, 2016

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Screen Shot 2016-11-07 at 11.31.29 AM.png

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Adobe Employee ,
Nov 07, 2016 Nov 07, 2016

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Hi,

What is the OS version on the one that doesn't show an available update? Ps CC 2017 has a min. requirement of 10.10. (Sorry, was writing 10.9 isn't supported)

Photoshop system requirements

thx,

steve

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New Here ,
Nov 08, 2016 Nov 08, 2016

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Thanks.

So what is the problem.

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Adobe Employee ,
Nov 08, 2016 Nov 08, 2016

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Hi,

Are you asking what is the problem with supporting 10.9 in the new version? Or are you saying that the problem you faced was having a 10.9 system?

thx,

steve

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