Urgent Issue: Not enough RAM

[julipai]

Hey, so I started having this issue with Photoshop when I recently updated it. It keeps saying I don't have enough RAM space. Previously, Photoshop has worked perfectly. I don't understand why its no longer working as it used to. I uninstalled, reinstalled, reset preferences. When I tried to follow older forums on how to solve the issues, they all say to go to Edit > Preferences > General > Performance and edit there. I can't even open the Performance tab without Photoshop freaking out. If anyone has a solution, please do help.

[kglad]

[moved from Adobe Creative Cloud to Photoshop]

[Peru Bob]

Try resetting the preferences.

[torbenc16540429]

resetting preferences does not help

[Guest]

Hi

If you're on Windows 10 1803 try this workaround, there are known memory issues with Photoshop and this release from Microsoft

Invalid Numeric Entry - An integer between 96 and 8 is required

[sethunaesthetic]

Same issue, and I have tried this fix, and it does not work. I hope an official fix gets pushed soon

[torbenc16540429]

I tried to modify my registry as suggested. I did it rather reluctantly - I never tried such a thing before - but I must say that it worked. Now again I'm able to save my files and I can access the preferences panel. I only hope that my tampering with the reg database won't give me troubles elsewhere.

[Guest]

torbenc16540429  wrote

I only hope that my tampering with the reg database won't give me troubles elsewhere.

Hi

You should be fine, Adobe have a fix for the issue and it should be released soon which was caused by Microsoft's latest update 1803, I'm still on 1709 and as far as I'm aware nobody is seeing the issue on that build

You can always delete the registry key if it's causing issues but I doubt it will cause any problems for you, as soon as Adobe release a fix just delete the key

[km22999337]

same problem with not enough RAM and an invalid numeric entry. Looks like Windows updated itself to version 1803 on 5/30. I don't want to change the registry, when will a fix be avaibable?

[sethunaesthetic]

Installing Photoshop 6 worked for me for now.

Sent from my iPhone

[Guest]

Yes, want to know too, shouldn't have to go in and change the registry, waiting for Adobe fix or offer fix as their product no longer seems to work for a large number of people.

[madbunny101]

The Regedit solution worked for me and it's running beautifully now. 

[Akash Sharma]

Thanks for the update madbunny101. It is advisable that you remove OverridePhysicalMemoryMB DWORD key from the registry if the you've added the OverridePhysicalMemoryMB DWORD key in the registry prior to this update. It should be done to allow Photoshop to automatically allocate RAM and to manage the physical memory instead of using this registry overridden value.

The same is mentioned in the solution here Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

~Akash

[davescm]

@madbunny  There is no need for the regedit fix  since Adobe released Photoshop 19.1.5 today.

If you have previously used the registry fix the recommendation , is to remove it, and use 19.1.5. See here Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Dave

[torbenc16540429]

Ged Traynor's fix works!

[Grigor Poghosyan]

Check your windows updates manually.

[madisonw17755697]

Glad I am not the only one with the same Issue. Guess that Update's Mutiny for Photoshop users

[HAMtasia]

I started seeing these RAM errors in Photoshop the day after my PC updated overnight to Windows 10 v1803 but didn't know the true correlation until I FINALLY found this forum thread.

Tip for the frustrated: If you're in the middle of a job and get the dreaded RAM error on trying to save your work, I found that the "not enough RAM" message only appears if I save my working file as .JPG. Other formats I tested (.PSD, .TIF, .PNG, .BMP, .PBM, .SCT, even .TGA) all saved without error. I didn't test massive files; the largest I tried was about 8 MB. I also didn't test every single format because .TIF will work for me until Adobe releases a fix, so if you find other formats that throw the RAM error too, please reply.

[klp58]

I was almost in tears last night. Couldn't save what I was working on, couldn't screenshot...in desperation, I took a photo of my monitor. Will there be a fix soon? I don't want to pay for something that is worthless to me.

[Guest]

Hi

Did you try the fix I posted above

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

[klp58]

I will try when I get back home tonight...I am more than a little intimidated to mess around in the registry.

[DanaK.O.]

I have had the same problems. I haven’t tried changing my registry, but I have been able to Export as a jpg instead of saving.

[margaretb4456358]

I can't do anything since Windows updated. I can't use the quick selection tool or the lasoo tool. I can save, but can't edit anything. It is driving me nuts. I design book covers and this is really messing me up. I uninstalled a load of stuff this morning in the hope that it might give me some leeway.

I'm saving for a Mac. I'm sick of Windows doing whatever the hell it likes without even asking.

[Test Screen Name]

The registry fix seems to be the only game in town but if you aren’t completely comfortable with it, have a complete backup and know how to recover if it all goes wrong and you can’t boot, then get hands on help.

[margaretb4456358]

For those who don't want to mess with the registry, like me, I contacted Adobe support, got an online chat person and gave her access to my computer. She went in and did something with the registry and now it's all fixed. Took about five minutes!

And she confirmed it was because of the latest Windows update.