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Participating Frequently
August 5, 2022
Question

Usb 3.0 as scratch disk in photoshop?

  • August 5, 2022
  • 5 replies
  • 11324 views

I'm trying to use a SanDisk 256gb usb 3.0 thumb drive on windows as scratch disk and it's formatted as FAT32 and Photoshop 2022 will not recognize the drive in scratch disk preferences,  so should I format the thunb drive to NTFS? 

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5 replies

JHillPhD
Known Participant
August 17, 2022

I have a SanDisk external SSD 1TB and I have formatted it to "MacOS Journaled"but you can format it to NTFS since it's faster than the other formats. If you work between both PC and Mac then FAT32 is the way to go. Once you're done start up Photoshop then go to Preferences -- Scratch Disks and you should see your drive in the list. Click the check box and move it to the top of the list so Photoshop knows to use that drive first for the heavy lifting and make sure it's empty with no files saved on it to get the most out of it.

Chris 486
Community Expert
Community Expert
August 13, 2022

I would recommend formatting to NTFS for better speed. It may help the drive to be recognized as well. Are you getting any errors specifically or are you just not seeing it as an option? 

 

Ged and Test do have a point as thumb drives can be more delicate to use. Yes, they can and will work, but also yes that they are not normally recommended for scratch disk use.

Chris 486
Community Expert
Community Expert
August 13, 2022

Quick format should be fine. If you navigate to your Photoshop.exe file (most likely found in this path - C:\Program Files\Adobe\Adobe Photoshop 2022) right click that file and select "run as administrator".

When running the app as an admin, does that allow you to see the drive?

 

Referencing this thread here: Solved: Photoshop 2022 Scratch Disk not showing all hard d... - Adobe Support Community - 12529145

 

 

Chris 486
Community Expert
Community Expert
August 14, 2022

If I open photoshop without using run as administrator,  the program opens and nine of the buttons or menus on the top will click open, it's like an invisible freeze or something, no access. Really, I'm trying it out since last year because it didn't even work last year at all. How am I supposed to use these programs to offer my professional design services when they don't work right? I have a 200 mbps internet connection and it has made a difference from the 5 mbps i had last year and I'm going to buy a better computer with 2 hard drives and either 16gb or 32 gb ram and Nvidia graphics card, but really I have to be able to use these programs and if Adobe has to switch to internet subscriptions then that's fine as long as it works then I will pay but being told that photoshop needs 2gb ram to operate then told recommended 8gb ram and well 6gb scratch disk but really should be 10-12 gb ram or recommended 20gb atleast , the recommendations are all over the place so might as well over do it but that's how adobe has always been.


If you need an official reference on what your computer specs need to be to run photoshop, you can check here: Photoshop system requirements (adobe.com)

^ that link is directly from adobe. 

 

What are the specs on your current computer?

Participating Frequently
August 13, 2022

I know the page says no thumb drives and the photoshop preferences won't even recognize the thumb drive as drive d: like my computer will show it as drive d: so yeah thumb drives won't work and the other poster said use a ssd drive with USB 3.0 because they are built differently and so did the adobe chat agree with that

Legend
August 6, 2022

It may seem that an external hard drive is just the same thing as a thumb drive. But really, they are not. They just aren't made for that sort of heavy use. Without recommending it for this use, I note that Sandisk make a range of "Portable SSD".

Participating Frequently
August 13, 2022

The adobe chat support said a ssd drive on usb 3.0 will work

Ged_Traynor
Community Expert
Community Expert
August 6, 2022