Use graphics procressor greyed out in Photoshop CC 2018 and 2019

[Ryan Cristiano]

So, I used to use photoshop on windows 8.1 with Graphics Processor enabled, working very well. Then I updated to Windows 10 and it is now greyed out. Tried a lot of stuff to fix it. And the driver is updated, I checked on Intel's website.

System info:

1. Adobe Photoshop Version: 20.0.0 20180920.r.24 2018/09/20: 1193433  x64
2. Number of Launches: 49
3. Operating System: Windows 10 64-bit
4. Version: 10 or greater 10.0.17763.1
5. System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
6. Physical processor count: 2
7. Logical processor count: 4
8. Processor speed: 10 MHz
9. Built-in memory: 4002 MB
10. Free memory: 2001 MB
11. Memory available to Photoshop: 3639 MB
12. Memory used by Photoshop: 55 %
13. Alias Layers: Disabled.
14. Modifier Palette: Enabled.
15. Highbeam: Enabled.
16. Image tile size: 128K
17. Image cache levels: 4
18. Font Preview: Medium
19. TextComposer: Latin
20. Display: 1
21. Display Bounds: top=0, left=0, bottom=768, right=1366
22. OpenGL Drawing: Disabled.
23. OpenGL Allow Old GPUs: Not Detected.
24. AIFCoreInitialized=1
25. AIFOGLInitialized=1
26. OGLContextCreated=1
27. NumGLGPUs=1
28. NumCLGPUs=0
29. NumNativeGPUs=0
30. glgpu[0].GLVersion="3.1"
31. glgpu[0].IsIntegratedGLGPU=1
32. glgpu[0].GLMemoryMB=1809
33. glgpu[0].GLName="Intel(R) HD Graphics 3000"
34. glgpu[0].GLVendor="Intel"
35. glgpu[0].GLVendorID=32902
36. glgpu[0].GLDriverVersion="9.17.10.4459"
37. glgpu[0].GLRectTextureSize=8192
38. glgpu[0].GLRenderer="Intel(R) HD Graphics 3000"
39. glgpu[0].GLRendererID=278
40. glgpu[0].HasGLNPOTSupport=1
41. glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll"
42. glgpu[0].GLDriverDate="20160519000000.000000-000"
43. glgpu[0].CanCompileProgramGLSL=1
44. glgpu[0].GLFrameBufferOK=1
45. glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 9.17.10.4459"
46. glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
47. glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
48. glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
49. glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
50. glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
51. glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
52. glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
53. glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
54. glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
55. glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
56. glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
57. glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
58. glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
59. glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
60. glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
61. glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
62. glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
63. glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
64. glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
65. glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
66. License Type: Unknown
67. Serial number: XXXX-XXXX-XXXX-XXXX-XXXX
68. GUIDBucket:
69. Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
70. Temporary file path: C:\Users\Ryan\AppData\Local\Temp\
71. Photoshop scratch has async I/O enabled
72. Scratch volume(s):
73.   Startup, 464,9G, 397,7G free
74. Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
75. Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\
77. Installed components:
78.    A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 
79.    ACE.dll   ACE 2018/09/06-18:53:59   79.601691   79.601691
80.    AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
81.    AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0 
82.    AdobeOwl.dll   Adobe Owl   5.3.0 
83.    AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
84.    AdobePIP.dll   Adobe Product Improvement Program   8.0.0.41.47939 
85.    AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
86.    AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
87.    AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
88.    AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
89.    adobe_caps.dll   Adobe CAPS   10,0,0,6 
90.    AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
91.    ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0 
92.    AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
93.    ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
94.    AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
95.    AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
96.    Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
97.    BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
98.    boost_date_time.dll   photoshopdva   12.1.0 
99.    boost_filesystem.dll   photoshopdva   12.1.0 
100.    boost_system.dll   photoshopdva   12.1.0 
101.    boost_threads.dll   photoshopdva   12.1.0 
102.    cg.dll   NVIDIA Cg Runtime   3.0.00007 
103.    cgGL.dll   NVIDIA Cg Runtime   3.0.00007 
104.    CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
105.    CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
106.    CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0 
107.    dnssd.dll   Bonjour   3,0,0,2 
108.    dvaaccelerate.dll   photoshopdva   12.1.0 
109.    dvaappsupport.dll   photoshopdva   12.1.0 
110.    dvaaudiodevice.dll   photoshopdva   12.1.0 
111.    dvacore.dll   photoshopdva   12.1.0 
112.    dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0 
113.    dvamarshal.dll   photoshopdva   12.1.0 
114.    dvamediatypes.dll   photoshopdva   12.1.0 
115.    dvametadata.dll   photoshopdva   12.1.0 
116.    dvametadataapi.dll   photoshopdva   12.1.0 
117.    dvametadataui.dll   photoshopdva   12.1.0 
118.    dvaplayer.dll   photoshopdva   12.1.0 
119.    dvascripting.dll   photoshopdva   12.1.0 
120.    dvatransport.dll   photoshopdva   12.1.0 
121.    dvaui.dll   photoshopdva   12.1.0 
122.    dvaunittesting.dll   photoshopdva   12.1.0 
123.    dynamiclink.dll   photoshopdva   12.1.0 
124.    ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
125.    icucnv58.dll   International Components for Unicode   58, 2, 0, 0 
126.    icudt58.dll   International Components for Unicode   58, 2, 0, 0 
127.    icuuc58.dll   International Components for Unicode   58, 2, 0, 0 
128.    igestep30.dll   IGES Reader   9.3.0.113 
129.    JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
130.    libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 
131.    libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 
132.    libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0 
133.    LogSession.dll   LogSession   8.0.0.41.47939 
134.    mediacoreif.dll   photoshopdva   12.1.0 
135.    MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
136.    pdfsettings.dll   Adobe PDFSettings   1.04 
137.    Photoshop.dll   Adobe Photoshop CC 2019   20.0 
138.    Plugin.dll   Adobe Photoshop CC 2019   20.0 
139.    PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1 
140.    PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39 
141.    PSCloud.dll                                                   1.0.0.1 
142.    PSViews.dll   Adobe Photoshop CC 2019   20.0 
143.    SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
144.    SVGRE.dll   SVGRE   79.600623   79.600623
145.    svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0 
146.    tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205 
147.    tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205 
148.    TfFontMgr.dll   FontMgr   9.3.0.113 
149.    TfKernel.dll   Kernel   9.3.0.113 
150.    TFKGEOM.dll   Kernel Geom   9.3.0.113 
151.    TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 
152.    VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 
153.    VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 
154.    WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0 
155.    WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
156.    wu3d.dll   U3D Writer   9.3.0.113 
159. Required plug-ins:
161.    3D Studio 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
162.    Accented Edges 20.0 - from the file “Filter Gallery.8bf”
163.    Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
164.    Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
165.    Average 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Average.8bf”
166.    Bas Relief 20.0 - from the file “Filter Gallery.8bf”
167.    BMP 20.0 - from the file “Standard MultiPlugin.8bf”
168.    Camera Raw 11.1 - from the file “Camera Raw.8bi”
169.    Camera Raw Filter 11.1 - from the file “Camera Raw.8bi”
170.    Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
171.    Charcoal 20.0 - from the file “Filter Gallery.8bf”
172.    Chrome 20.0 - from the file “Filter Gallery.8bf”
173.    Cineon 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Cineon.8bi”
174.    Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”
175.    Collada 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
176.    Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
177.    Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
178.    Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
179.    Craquelure 20.0 - from the file “Filter Gallery.8bf”
180.    Crop and Straighten Photos 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “CropPhotosAuto.8li”
181.    Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
182.    Crosshatch 20.0 - from the file “Filter Gallery.8bf”
183.    Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
184.    Cutout 20.0 - from the file “Filter Gallery.8bf”
185.    Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
186.    De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
187.    Dicom 20.0 - from the file “Dicom.8bi”
188.    Difference Clouds 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Clouds.8bf”
189.    Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
190.    Displace 20.0 - from the file “Standard MultiPlugin.8bf”
191.    Dry Brush 20.0 - from the file “Filter Gallery.8bf”
192.    Eazel Acquire 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “EazelAcquire.8ba”
193.    Entropy 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
194.    Export Color Lookup Tables 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”
195.    Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
196.    FastCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “FastCore.8bx”
197.    Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
198.    Film Grain 20.0 - from the file “Filter Gallery.8bf”
199.    Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
200.    Flash 3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
201.    Fresco 20.0 - from the file “Filter Gallery.8bf”
202.    Glass 20.0 - from the file “Filter Gallery.8bf”
203.    Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
204.    Google Earth 4 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
205.    Grain 20.0 - from the file “Filter Gallery.8bf”
206.    Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
207.    Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
208.    Halide Bottlenecks 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “HalideBottlenecks.8bx”
209.    HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
210.    HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
211.    IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
212.    IGES 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
213.    Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
214.    JPEG 2000 20.0 - from the file “JPEG2000.8bi”
215.    Kurtosis 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
216.    Lens Blur 20.0 - from the file “Lens Blur.8bf”
217.    Lens Correction 20.0 - from the file “Lens Correction.8bf”
218.    Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
219.    Liquify 20.0 - from the file “Liquify.8bf”
220.    Matlab Operation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”
221.    Maximum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
222.    Mean 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
223.    Measurement Core 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MeasurementCore.8me”
224.    Median 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
225.    Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
226.    Minimum 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
227.    MMXCore Routines 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MMXCore.8bx”
228.    Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
229.    Multiprocessor Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “MultiProcessor Support.8bx”
230.    Neon Glow 20.0 - from the file “Filter Gallery.8bf”
231.    Note Paper 20.0 - from the file “Filter Gallery.8bf”
232.    NTSC Colors 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “NTSC Colors.8bf”
233.    Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
234.    OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
235.    Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
236.    Palette Knife 20.0 - from the file “Filter Gallery.8bf”
237.    Patchwork 20.0 - from the file “Filter Gallery.8bf”
238.    Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
239.    PCX 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PCX.8bi”
240.    Photocopy 20.0 - from the file “Filter Gallery.8bf”
241.    Picture Package Filter 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “ChannelPort.8bf”
242.    Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
243.    Pixar 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Pixar.8bi”
244.    Plaster 20.0 - from the file “Filter Gallery.8bf”
245.    Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
246.    PLY 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
247.    Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
248.    Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
249.    Portable Bit Map 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “PBM.8bi”
250.    Poster Edges 20.0 - from the file “Filter Gallery.8bf”
251.    PRC 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
252.    Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
253.    Radiance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Radiance.8bi”
254.    Range 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
255.    Render Color Lookup Grid 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Export3DLUT.8be”
256.    Reticulation 20.0 - from the file “Filter Gallery.8bf”
257.    Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
258.    Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
259.    Save for Web 20.0 - from the file “Save for Web.8be”
260.    ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
261.    Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
262.    Shear 20.0 - from the file “Standard MultiPlugin.8bf”
263.    Skewness 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
264.    Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
265.    Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
266.    Solarize 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “Solarize.8bf”
267.    Spaces 20.0 - from the file “Spaces.8li”
268.    Spatter 20.0 - from the file “Filter Gallery.8bf”
269.    Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
270.    Sponge 20.0 - from the file “Filter Gallery.8bf”
271.    Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
272.    Stained Glass 20.0 - from the file “Filter Gallery.8bf”
273.    Stamp 20.0 - from the file “Filter Gallery.8bf”
274.    Standard Deviation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
275.    STL 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
276.    Sumi-e 20.0 - from the file “Filter Gallery.8bf”
277.    Summation 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
278.    Targa 20.0 - from the file “Standard MultiPlugin.8bf”
279.    Texturizer 20.0 - from the file “Filter Gallery.8bf”
280.    Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
281.    Torn Edges 20.0 - from the file “Filter Gallery.8bf”
282.    Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
283.    U3D 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
284.    Underpainting 20.0 - from the file “Filter Gallery.8bf”
285.    Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
286.    Variance 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “statistics.8ba”
287.    Virtual Reality Modeling Language | VRML 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
288.    Water Paper 20.0 - from the file “Filter Gallery.8bf”
289.    Watercolor 20.0 - from the file “Filter Gallery.8bf”
290.    Wave 20.0 - from the file “Standard MultiPlugin.8bf”
291.    Wavefront|OBJ 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “U3D.8bi”
292.    WIA Support 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WIASupport.8li”
293.    Wind 20.0 - from the file “Standard MultiPlugin.8bf”
294.    Wireless Bitmap 20.0 (20181029.r.41 2018/010/29: 1197484) - from the file “WBMP.8bi”
295.    ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”
297. Optional and third party plug-ins: NONE
300. Duplicate and Disabled plug-ins: NONE
303. Plug-ins that failed to load: NONE
305. Extensions:
307.    com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
308.    com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseStock.html”
309.    Bibliotecas  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\index.html”
310.    com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
311.    %CCX_FNFT_DIALOG_NAME  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
312.    com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_0_231\purchaseTypekit.html”
313.    Início  2.5.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.2.15”
314.    Temas do Adobe Color  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
315.    Exportar como  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
316.    Exportar como  4.6.3 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
318. Installed TWAIN devices: NONE

[Ryan Cristiano]

Screenshot

[KR Seals]

Your graphics card, Intel HD 3000 is no longer on the PS supported list: Photoshop graphics processor (GPU) card FAQ

You might check at Intel to see if there is a newer GPU driver, but that likely won't make a difference.

[Ryan Cristiano]

But it still worked on Windows 8.1 as I said.

[KR Seals]

That does't matter, PS has totally different hardware requirements than Windows any version.

[KR Seals]

In that case, have you tried checking for a new Intel driver that will work with Win 10?

[Ryan Cristiano]

Yes. As I said, it is up-to-date

[Ryan Cristiano · Accepted solution]

I solved it with this tutorial: https://forums.intel.com/s/question/0D50P0000490V76SAE/i-need-opengl-for-hd-graphics-3000-under-win1...