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Known Participant
August 7, 2021
Question

Using photoshop and Bridge CC with 8k monitor

  • August 7, 2021
  • 2 replies
  • 630 views

I am using a high end computer with a Dell UP3218k monitor and NVIDIA RTX4000 graphics card. I have resolution magnified to 500%, which makes the screen readabel in most apps. However, photoshop and Bridge do not respond and give minuscule font and controls. Thge mouse curson in Bridge, in particular, is a single pixel. This won't do. 

 

Searching the net, I have tried the fix Properties => Compatibility => Change DPI settings => Check override DPI settings. In Bridge, this gives a normal looking UI, but the mouse remains invisible and the product is unusable. Photoshop reacts badly, with the UI normal looking but the menues offset and unusuable. Removing this option gives a mor eor less normal system. However, if you fire up RAW from Bridge you get a disaster, with the image being processed shown mostly off screen and the end session buttons concealed. Mouse cursor is small buit usabel, but impotent. 

 

There is also a fix mooted which involves side-by-side registry modification, and a file containing code that needs major modification to worlk at all. (Set for AMD, onsolete Windows version.) This has no effect in Bridge and causes run errors in Photoshop, so not recommended. 

 

This is a farrago: neither product works with high res screens. I could, no doubt, use a duela setup and throw the image alone onto the 8k screen, but having spent many thousands on this, I am not willing to compromise. Does anyone have a fix to offer? 

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2 replies

davescm
Community Expert
Community Expert
August 8, 2021

What version of Photoshop?

In current versions you should be able to set your Windows scaling to whatever you need, then the Photoshop user interface will use that scaling. No registry or compatibility settings should be needed.

Note - I stress interface. 100% zoom will always use 1 image pixel mapped to 1 screen pixel so will be almost invisible at that screen's pixel density, which is far too high for critical image adjustment.

 

For bridge you might want to ask in the Bridge forum.

 

 

Dave

 

 

 

 

Known Participant
August 10, 2021

Yes, I have read that too. But it is not the case. The release is 22.4.3, compleetly current. 

davescm
Community Expert
Community Expert
August 10, 2021

If it does not work on your system, you might want to raise it with Adobe at the link below, giving your full system details from Help > System info:

https://feedback.photoshop.com/

 

 

Dave

Known Participant
August 8, 2021

Self-reply.

 

You can fix Photoshop and RAW by setting magnification to 400% and script size to around 180%. Everything looks too small, but is usuable. Bridge, however, remains a disaster with the cursor completely hidden. Th s is truly not good enough, Adobe.